Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on August 19, 2014, 08:23:03 AM

Title: Paid for one year and received 30 days
Post by: REDACTED on August 19, 2014, 08:23:03 AM

I have just signed up with Avast Anti virus for one year. All I have received is one month with 29 days left.
No sign up codes or anything arrived  after the long download
Can anyone help please?

Title: Re: Paid for one year and received 30 days
Post by: Asyn on August 19, 2014, 08:26:49 AM

Which avast!..?? (Free/Pro/IS/Premier)
Did you buy from Avast directly or from a reseller..?

Title: Re: Paid for one year and received 30 days
Post by: REDACTED on August 19, 2014, 08:30:57 AM

AVAST INTERNET SECURITY. I paid the amount asked for twelve months, I downloaded it  and I am using it.
But it says that it is just a 30 trial with 29 days left.
Nothing like activation codes arrived after I paid.

Title: Re: Paid for one year and received 30 days
Post by: Asyn on August 19, 2014, 08:32:19 AM

Again, did you buy from Avast directly or from a reseller..?
How did you pay..?

Title: Re: Paid for one year and received 30 days
Post by: REDACTED on August 19, 2014, 08:34:51 AM

From the usual  official AVAST download site and I paid with B pay and have a receipt

Title: Re: Paid for one year and received 30 days
Post by: Asyn on August 19, 2014, 08:36:22 AM

-> http://www.avast.com/faq.php?article=AVKB24#artTitle

Title: Re: Paid for one year and received 30 days
Post by: REDACTED on August 20, 2014, 01:39:27 AM

OK thanks. The problem was that I didn't receive the license email after I'd paid.
Have it now and all OK.  :)

Title: Re: Paid for one year and received 30 days
Post by: Lisandro on August 20, 2014, 02:19:44 AM

Quote from: greykangaroo on August 20, 2014, 01:39:27 AM

OK thanks. The problem was that I didn't receive the license email after I'd paid.
Have it now and all OK.  :)

Thanks for posting back. Nice that everything is ok now :)

Title: Re: Paid for one year and received 30 days
Post by: Asyn on August 20, 2014, 04:53:47 AM

Quote from: greykangaroo on August 20, 2014, 01:39:27 AM

OK thanks. The problem was that I didn't receive the license email after I'd paid.
Have it now and all OK.  :)

You're welcome.