Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on August 26, 2014, 05:13:54 PM

Title: invalid licence key
Post by: REDACTED on August 26, 2014, 05:13:54 PM

its time i got a new  licence, i did everything they said,and finaly the licence key is invalid :( i dont know why because so far (for years) I havent had that problem. i read here something about that, but since im not that good at computers, i dont understand what i should do...can anyone explain simply and step by step? thank you in advance!

Title: Re: invalid licence key
Post by: Pondus on August 26, 2014, 06:41:56 PM

What avast program are you using?

Avast FAQ section   http://www.avast.com/en-eu/faq.php
How to do video      http://www.avast.com/en-eu/faq.php?q=video#searchForm

Title: Re: invalid licence key
Post by: REDACTED on August 26, 2014, 06:51:56 PM

avast, home edition which is free...i can not see any specific type written...(I am not so good at computers, maybe i dont know where to look)

Title: Re: invalid licence key
Post by: Asyn on August 27, 2014, 05:24:32 AM

-> http://www.avast.com/faq.php?article=AVKB9#articleContent

Title: Re: invalid licence key
Post by: REDACTED on September 08, 2014, 05:12:46 PM

I have the same problem. I have follwed the instructions and obtained a key, inserted it in the box and it says that it is invalid!!
Can anyone help please??

Title: Re: invalid licence key
Post by: REDACTED on September 08, 2014, 11:50:23 PM

Same problem ,uninstalled avast free antivirus using the avast clear tool ,ran full diagnostics and registery cleans etc etc, still no joy ,tried it in safe mode as well . Contacted phone help, seems they were only interested in me paying for someone to check my computer , I smell a scam :(