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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Beta - Avast => Topic started by: psychokilla on September 01, 2014, 06:13:01 PM

Title: Unable to update definitions on 2015.10.0.2022
Post by: psychokilla on September 01, 2014, 06:13:01 PM
Anyone else not able to update today?

It stops on Download file: servers.def.vpx.dld (1st step)

Reports "Error: HTTP server returned error", the server in question is shown as "http://r2934821.u.avast.com/ivps9x"
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: DavidR on September 01, 2014, 06:37:13 PM
Is this on the auto updates or doing a manual update from the User Interface ?

I'm sure I have seen this somewhere in the forums before - though I'm not sure if it related to the beta build.

Presumably manual update as that is where I get an error, but it is also reporting the version is up to date, which would seem strange if it can't connect to confirm, etc. Though checking my win7 system using 9.0.2021 that has VPS 140901-1.

I also see that it is looking in the avast9 server but I think that really should be different for the beta of avast10.
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: schmidthouse on September 01, 2014, 07:43:13 PM
Yes, same issue also. After initiating manual update of vps 140831-1 get same http error
Says stated vps is up to date.\\
xpSP4 32Bit

Wait just got popup saying vps needs updating
Now stuck on "initializing, please wait" 
Yey, I'll try later

Edit: Something amiss now as Avastsvc.exe cpu now high and hasn't resolved itself so decided to reboot, see what results.
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: RejZoR on September 01, 2014, 10:04:54 PM
It has been this way for 2 days now. Can someone check this because it's not updating at all.
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: Para-Noid on September 01, 2014, 11:02:26 PM
I'm getting the streaming updates. But not the "regular" vps updates.
When I try to do a manual update it freezes.
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: schmidthouse on September 02, 2014, 12:13:06 AM
Yeh, streaming updates has been consistent here but as has been pointed out no 'regular vps update' :-\
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: Prince Winter Flurry on September 02, 2014, 01:16:16 AM
I'm having the same issue about the regular vps updates also but the Streaming Updates are working good here.
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: NON on September 02, 2014, 01:25:13 AM
Same here. My definition stopped at 140831-0, so it's not definition number related.
And yes, streaming update seems working fine.
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: bob3160 on September 02, 2014, 02:54:46 PM
I just received the following pop-up:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1409662291919-4377.png)


Pressing on the Update now button results in the following


(http://www.screencast-o-matic.com/screenshots/u/Lh/1409662433893-79310.png)
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: AndreaVr on September 02, 2014, 03:02:20 PM
same error to me, and for the same file !!

(http://s16.postimg.org/z3d1paacl/avast.jpg)
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: DavidR on September 02, 2014, 03:33:40 PM
Should be resolved soon hopefully.

hi,

sorry, we have problems on our beta infrastructure - new VPS will be out in approx 2hours. Sorry for the problems. Nothing from your installation should be affected.

M.
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: AndreaVr on September 02, 2014, 05:12:58 PM
For now I'm updating manually scaricandomi definitions from here:

http://www.avast.com/it-it/download-thank-you.php?product=VPS9&locale=it-it

we hope for a quick fix
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: DavidR on September 02, 2014, 05:55:22 PM
For now I'm updating manually scaricandomi definitions from here:

http://www.avast.com/it-it/download-thank-you.php?product=VPS9&locale=it-it

we hope for a quick fix

What's the point when you should be getting the streaming updates (unless you aren't getting them) like the rest of us - essentially it is a collation of these streaming updates that would be in the VPS updates.
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: AndreaVr on September 02, 2014, 06:25:58 PM
For now I'm updating manually scaricandomi definitions from here:

http://www.avast.com/it-it/download-thank-you.php?product=VPS9&locale=it-it

we hope for a quick fix

What's the point when you should be getting the streaming updates (unless you aren't getting them) like the rest of us - essentially it is a collation of these streaming updates that would be in the VPS updates.


the solution I suggested does not solve the problem but allows you to update Avast however the fact that there version of the site while 140902-0 avast is the one that you are unable to automatically download is the 140831-1

The problem is however still present !!
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: bob3160 on September 02, 2014, 06:48:32 PM
For now I'm updating manually scaricandomi definitions from here:

http://www.avast.com/it-it/download-thank-you.php?product=VPS9&locale=it-it (http://www.avast.com/it-it/download-thank-you.php?product=VPS9&locale=it-it)

we hope for a quick fix

What's the point when you should be getting the streaming updates (unless you aren't getting them) like the rest of us - essentially it is a collation of these streaming updates that would be in the VPS updates.


the solution I suggested does not solve the problem but allows you to update Avast however the fact that there version of the site while 140902-0 avast is the one that you are unable to automatically download is the 140831-1

The problem is however still present !!
As David already explained that as long as you're getting the streaming updates, you already have the same protection only in small increments. :)



Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: RejZoR on September 02, 2014, 10:56:40 PM
Still not working...
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: Alikhan on September 02, 2014, 10:59:49 PM
I just received 140902-1 around 5 minutes ago.
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: mokito on September 02, 2014, 11:10:10 PM
I just received 140902-1 around 5 minutes ago.

mine got it a few hours ago (1h or 2 hours ago). maybe its fixed ;)
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: bob3160 on September 03, 2014, 12:10:56 AM
(http://www.screencast-o-matic.com/screenshots/u/Lh/1409695823543-31801.png)
Received this about 1/2 hr. ago.
Title: Re: Unable to update definitions on 2015.10.0.2022
Post by: AndreaVr on September 03, 2014, 08:38:38 AM
great, now the update works again automatically

a thank you to the staff of avast