Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: kyleg517 on September 15, 2014, 12:49:12 PM

Title: Error 102- Request body has been corrupted
Post by: kyleg517 on September 15, 2014, 12:49:12 PM

For the last 24 hours I've been getting the following errors which have been making me unable to utilize my subscription

Error 102- the request body has been corrupted
Error 305- The requested service is not available

Is this a site wide issue, or just a problem with my account? Can we get this fixed please, or at least know what's going on??? If I'm paying for a premium license, I expect to be able to use it

Title: Re: Error 102- Request body has been corrupted
Post by: OndraM on September 15, 2014, 12:55:59 PM

Are you still experiencing this issue? We had a problem with one of our services that caused the unavailability of the system.

Title: Re: Error 102- Request body has been corrupted
Post by: kyleg517 on September 15, 2014, 02:03:25 PM

Yes I'm still experiencing the issue unfortunately

Title: Re: Error 102- Request body has been corrupted
Post by: Eddy on September 15, 2014, 02:16:47 PM

See if this is helping:
- Close your browser
- Delete ALL temporary files (you can use CCleaner for that)
- Flush the dns cache (start > run > ipconfig /flushdns)

Title: Re: Error 102- Request body has been corrupted
Post by: kyleg517 on September 15, 2014, 02:39:17 PM

Thanks eddy. As an IT,  that is the first thing I tried lol

Title: Re: Error 102- Request body has been corrupted
Post by: Eddy on September 15, 2014, 03:56:47 PM

You must have been reading my mind before doing it.
Stop it, I'm getting a headache!  ;D

Can you ping the site?
Tried another browser?