Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: papaloco on August 04, 2005, 06:10:51 PM

Title: contact of avast
Post by: papaloco on August 04, 2005, 06:10:51 PM

I have registered my home edition 3 times. i have never received a key. i can't figure out how to contact support to discuss this problem. i have read their FAQs and followed their suggestions. today i was notified that my registration has expired and please enter a reg. key. can anyone help me?

Title: Re: contact of avast
Post by: YLAP on August 04, 2005, 06:19:44 PM

http://www.avast.com/i_kat_207.php?lang=ENG

Try to re-register your avast using other email adress. The adress you've used before may have some spam blocker or something...

Title: Re: contact of avast
Post by: Eddy on August 04, 2005, 06:19:55 PM

Listed below are several reason why you may not receive your license key:

Filling in an incorrect E-mail address - the robot will send the message to this wrong mailbox and you won't receive it!

Your mailbox is full - the registration message can't be stored in your mailbox and you won't receive it!

You or your Internet provider use a so called AntiSpam program and it blocks the registration mail as a spam.

Please ensure that emails from Avast's addresses are authorized to enter your mailbox.