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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Beta - Avast => Topic started by: Charyb-0 on September 21, 2014, 02:38:11 PM

Title: New support system. Where?
Post by: Charyb-0 on September 21, 2014, 02:38:11 PM

Where is this? Is the ticket submission done from the GUI? Support package generated from UI? What is the address of the online help? Is there a link somewhere in the UI?

Quote from: hectic-mmv on September 19, 2014, 02:32:03 PM

• New Support SystemEasy contact for paid users to submit a ticket with all info included automatically. Improved knowledge base for free users. Help is completely online and is more up to date.

Title: Re: New support system. Where?
Post by: MartinZ on September 23, 2014, 10:18:55 AM

Hi Charyb,

not finalized yet, it will appear in the online help window.

Martin