Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: chris.. on September 23, 2014, 06:56:06 PM

Title: New layout = wrong information in "My Devices" from avast UI
Post by: chris.. on September 23, 2014, 06:56:06 PM

Hello,

Since the new layout appears in my.avast.com , we lost preatty all informations in the avast UI.
Can we hope something about ?

Title: Re: New layout = wrong information in "My Devices" from avast UI
Post by: OndraM on September 23, 2014, 10:12:55 PM

We are investigating this issue and it should be fixed shortly.

Title: Re: New layout = wrong information in "My Devices" from avast UI
Post by: chris.. on October 14, 2014, 10:03:21 PM

Ok now , thanks.

Title: Re: New layout = wrong information in "My Devices" from avast UI
Post by: Mudcon on January 21, 2016, 05:11:46 PM

how did you fix it, mine is still wrong.

Title: Re: New layout = wrong information in "My Devices" from avast UI
Post by: DavidR on January 21, 2016, 06:35:48 PM

This topic is 15 months old, so related to a different avast program version, not to mention the layout of the my.avast.com has also changed. Not to mention the original poster reports "Ok now, thanks."

So it would be hard for this to be the same issue, it should go in its own new topic.

More importantly with zero information on what is wrong, how can anyone suggest a resolution.

Title: Re: New layout = wrong information in "My Devices" from avast UI
Post by: Mudcon on January 21, 2016, 07:16:05 PM

dang sorry came up in a search and didnt look at the date.

Title: Re: New layout = wrong information in "My Devices" from avast UI
Post by: DavidR on January 21, 2016, 08:16:41 PM

No problem, hopefully someone can get back to the other topic you posted in.

I haven't had the issue of duplicate devices being displayed, so I haven't and personal experience of resolving that.