Avast WEBforum
Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: REDACTED on September 26, 2014, 11:43:12 PM
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We initially had 15 licenses and needed to add 5 more licenses. The admin console had a button buy more. So i followed the link and purchased an additional 5 licenses however we cannot add additional license files to the admin console because it seems to only take 1 license file. Is it possible to combine the licenses so we have 20 active licenses? I have created a support ticket and after 24 hours i have still not received a response. I find it odd that i do not have phone support for our business solution yet i do for my free virus software? Please help or i will have to request a refund.
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There is no phone support for the free version (and neither for other versions).
That is done by a third party and they are only out to get your money.
24 hours is nothing, have some patience.
They will reply.
Do not create a new ticket or change the current one or it will get back at the bottom of the stack again.