Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on October 10, 2014, 10:09:12 PM

Title: Blue screen opening a browser = aswSP.sys
Post by: REDACTED on October 10, 2014, 10:09:12 PM

I have went through all the normal clean and remove with avast clean and reinstalled same every time now.
Open a browser and blue screen.
Windows 7 32bit 2GB ram

Title: Re: Blue screen opening a browser = aswSP.sys
Post by: DJBone on October 10, 2014, 10:13:19 PM

Hello and welcome to the Forum! :)

- Which avast-version? (Free, Pro, Internet Security, Premier)
- Which program version (2014.9.0.2021 is the latest)?
- Other security related software installed?
- Which AV program was installed before? And how was it uninstalled?


DJBone

Title: Re: Blue screen opening a browser = aswSP.sys
Post by: REDACTED on October 10, 2014, 10:50:31 PM

Quote from: DJBone on October 10, 2014, 10:13:19 PM

Hello and welcome to the Forum! :)

- Which avast-version? (Free, Pro, Internet Security, Premier)
- Which program version (2014.9.0.2021 is the latest)?
- Other security related software installed?
- Which AV program was installed before? And how was it uninstalled?


DJBone

This is the free version.
Latest version fresh install.
Nothing else running security wise.
Fresh install of Win7 4 months ago only ran Avast.

Also as soon as I uninstall the browser works and I get the Avast page "were sorry to see you go"

Title: Re: Blue screen opening a browser = aswSP.sys
Post by: REDACTED on October 11, 2014, 03:39:40 PM

I have installed the beta and everything works ???