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Consumer Products => Avast Account (my.avast.com) => Topic started by: OndraM on October 14, 2014, 11:25:28 AM

Title: What happened to your Recommendations?
Post by: OndraM on October 14, 2014, 11:25:28 AM
Hi,
with todays release we are transforming Recommendations to new Rewards system. This however significantly changes how recommendations work. As of now, they will be translated to your Karma points. Karma points can be gathered  by visiting my.avast.com, performing scans with you AV, etc. You will be able to exchange your Karma points for prizes, once the whole Rewards system will be fully revealed.

For those of you, that already had a few recommendations, here is an update on your licenses:

1. If you had at least 4 verified  recommendations as of today, you are entitled to 1 year IS license.
2. If you had at least 11 verified  recommendations as of today, you are entitled to 2 year IS license.
3. If you had at least 18 verified  recommendations as of today, you are entitled to 3 year IS license.

The licenses will be appearing in your mailbox shortly.
Title: Re: What happened to your Recommendations?
Post by: bob3160 on October 17, 2014, 04:06:58 PM
How do I delete old expired licenses that appear on my account ???
Title: Re: What happened to your Recommendations?
Post by: REDACTED on October 17, 2014, 06:36:34 PM
Quote
For those of you, that already had a few recommendations, here is an update on your licenses:

1. If you had at least 4 verified  recommendations as of today, you are entitled to 1 year IS license.
2. If you had at least 11 verified  recommendations as of today, you are entitled to 2 year IS license.
3. If you had at least 18 verified  recommendations as of today, you are entitled to 3 year IS license.

The licenses will be appearing in your mailbox shortly.
Hello, you said that the old licenses will be shortly in my mailbox, now I have login to my account and there is no any licenses, I had before 8 friends and as you said I should have 1 year key for Avast Internet Security isn't it?
(http://i.imgur.com/v6Yy097.jpg) (http://imgur.com/v6Yy097) Where can I download my key?? Thanks
Title: Re: What happened to your Recommendations?
Post by: REDACTED on October 17, 2014, 10:02:23 PM
Quote
For those of you, that already had a few recommendations, here is an update on your licenses:

1. If you had at least 4 verified  recommendations as of today, you are entitled to 1 year IS license.
2. If you had at least 11 verified  recommendations as of today, you are entitled to 2 year IS license.
3. If you had at least 18 verified  recommendations as of today, you are entitled to 3 year IS license.

The licenses will be appearing in your mailbox shortly.
Hello, you said that the old licenses will be shortly in my mailbox, now I have login to my account and there is no any licenses, I had before 8 friends and as you said I should have 1 year key for Avast Internet Security isn't it?
(http://i.imgur.com/v6Yy097.jpg) (http://imgur.com/v6Yy097) Where can I download my key?? Thanks


the same
(http://s2.subirimagenes.com/imagen/previo/thump_9119148ref.png)

Title: Re: What happened to your Recommendations?
Post by: REDACTED on October 18, 2014, 02:20:36 AM
i having the same problem  :'( cannot locate the download license button.......
Title: Re: What happened to your Recommendations?
Post by: REDACTED on October 20, 2014, 08:34:51 AM
Same thing here, but question : Reinstalling my computer, i have a 3 year license activated a year ago ... I wished to reinstall avast with my license key and there is no link to get it back...WTF...

Avast your reward is crippled... Change it and quick...

Oh and a friend of mine has his account saying : Rewards will be here soon...
He had 18 membres, he sees nothing anymore...

Great shit your new thing...

Title: Re: What happened to your Recommendations?
Post by: Asyn on October 20, 2014, 08:45:57 AM
Reinstalling my computer, i have a 3 year license activated a year ago ... I wished to reinstall avast with my license key and there is no link to get it back...
-> http://www.avast.com/resend-license-paid.php
Title: Re: What happened to your Recommendations?
Post by: REDACTED on October 20, 2014, 11:58:58 AM
Reinstalling my computer, i have a 3 year license activated a year ago ... I wished to reinstall avast with my license key and there is no link to get it back...
-> http://www.avast.com/resend-license-paid.php
What about others?? Why there is no any answer to my/nicoo/Ken2212 questions???
Title: Re: What happened to your Recommendations?
Post by: Asyn on October 20, 2014, 12:03:35 PM
What about others?? Why there is no any answer to my/nicoo/Ken2212 questions???
Sorry, you've to wait for Ondra.
Title: Re: What happened to your Recommendations?
Post by: REDACTED on October 20, 2014, 03:34:12 PM
So we have to wait for a while to fix this hole think with recommendatios, awards, karma... whatever is called
Title: Re: What happened to your Recommendations?
Post by: REDACTED on October 20, 2014, 04:18:23 PM
please tell me how I should have guidelines to get the license for 1 or 2 years avast internet security?
 where and what I spend my Points karma?
Title: Re: What happened to your Recommendations?
Post by: bob3160 on October 20, 2014, 04:21:19 PM
please tell me how I should have guidelines to get the license for 1 or 2 years avast internet security?
 where and what I spend my Points karma?
Right now, you'll need to wait like the rest of us who have licenses earned under the old system for
Avast to send them to us.  :)
Title: Re: What happened to your Recommendations?
Post by: REDACTED on October 20, 2014, 09:30:58 PM
I have made 21 recommendations and now vcoglio know where to download my license.
thanks
Title: Re: What happened to your Recommendations?
Post by: REDACTED on October 21, 2014, 03:48:09 PM
WooW, I see the button Download free license, thanks a lot!
Title: Re: What happened to your Recommendations?
Post by: REDACTED on October 21, 2014, 09:35:03 PM
Really? Hope to appear in my account too!
Title: Re: What happened to your Recommendations?
Post by: bob3160 on October 21, 2014, 10:56:02 PM
Haven't seen any download link.
I also can't delete old licenses. They simply come up with a request to renew.
I already have new licenses. ???
Title: Re: What happened to your Recommendations?
Post by: OndraM on October 22, 2014, 02:19:45 AM
We have placed the link back. Try going to Rewards > Recommend Avast & Earn Karma and your download link should be available.
Title: Re: What happened to your Recommendations?
Post by: Arun2 on October 22, 2014, 05:47:07 PM
I know Avast Recommendation feature is still in beta stage. But still I have a doubt. I already recommended more than 21 users through avast recommendation feature. But that was before the new avast account launched. So is there anyway to get the karma points for that recommendation or whether it is applicable for the new recommendation only.
Thank you
Title: Re: What happened to your Recommendations?
Post by: OndraM on October 22, 2014, 05:50:07 PM
I know Avast Recommendation feature is still in beta stage. But still I have a doubt. I already recommended more than 21 users through avast recommendation feature. But that was before the new avast account launched. So is there anyway to get the karma points for that recommendation or whether it is applicable for the new recommendation only.
Thank you

Your karma will reflect all the recommendations you have made in the past, the recalculation job is already running, but it might take several weeks to analyze and account for all the past events of the Avast user base.
Title: Re: What happened to your Recommendations?
Post by: REDACTED on October 22, 2014, 08:48:03 PM
OK, so what can we do with those Karma points (when we get them...)?

BTW, 50+ recommendations... it's 51 and 55555555551, too... same KPs??
Title: Re: What happened to your Recommendations?
Post by: OndraM on October 23, 2014, 10:12:55 PM
Yes, you can find your Download link under Rewards > Recommendations at the bottom of the page. The licenses is activated at the moment of download as it used to be.
Title: Re: What happened to your Recommendations?
Post by: Jiri2 on October 24, 2014, 11:37:53 AM
How do I delete old expired licenses that appear on my account ???
Hi bob3160, this feature is not yet implemented in my.avast.com. You can now just renew the expired licence.
Thanks for this suggestion, we will add this option in some of the next release.
Title: Re: What happened to your Recommendations?
Post by: Jiri2 on October 24, 2014, 12:02:15 PM
OK, so what can we do with those Karma points (when we get them...)?

BTW, 50+ recommendations... it's 51 and 55555555551, too... same KPs??
Eventually, we foresee rewarding participants with most karma points and badges with various prizes - free licenses for premium products or discounts.
Title: Re: What happened to your Recommendations?
Post by: REDACTED on October 26, 2014, 07:19:15 PM
How do recommend people now.
Title: Re: What happened to your Recommendations?
Post by: DavidR on October 26, 2014, 07:32:50 PM
How do recommend people now.

Start by reading the opening post in this topic - https://forum.avast.com/index.php?topic=110643.0 (https://forum.avast.com/index.php?topic=110643.0).
Title: Re: What happened to your Recommendations?
Post by: bob3160 on October 26, 2014, 07:37:37 PM
Use your my.avast.com account:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1414348567418-68858.png)
Title: Re:how to cancel my account.
Post by: REDACTED on December 23, 2014, 07:33:14 PM
I sold my computer I  delet all info. Why you keep it in secret?
Title: Re:how to cancel my account.
Post by: bob3160 on December 23, 2014, 07:36:59 PM
I sold my computer I  delet all info. Why you keep it in secret?
I don't understand your question. See if you can find your language at:
https://forum.avast.com/index.php?board=21.0 (https://forum.avast.com/index.php?board=21.0)