Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on October 18, 2014, 01:48:47 AM

Title: Meraki MDM issues
Post by: REDACTED on October 18, 2014, 01:48:47 AM

the latest Avast update appears to have the bad idea of stopping the 993 SSL communications that enables me to monitor and remote desktop my Meraki MDM Windows client machines.

Anyone else having this problem? If so, how have you fixed it? (besides disabling SSL scanning in the Mail Scanner)

Title: Re: Meraki MDM issues
Post by: Eddy on October 18, 2014, 02:51:40 PM

What os/sp?
What exact version of avast?
Have you checked the firewall settings?

Title: Re: Meraki MDM issues
Post by: REDACTED on January 16, 2015, 01:08:37 AM

We are having the same problem! Did you find a solution?

Title: Re: Meraki MDM issues
Post by: Eddy on January 16, 2015, 02:08:06 AM

The OP gave a solution already.

Title: Re: Meraki MDM issues
Post by: REDACTED on January 16, 2015, 05:27:50 PM

Are you referring to disabling SSL scanning in the Mail Shield? We're running the Avast Small Office Administration and can't find that setting from the administration dashboard. I can find it on each individual client, but I'd really hate to have to go to each workstation and uncheck that box.

Title: Re: Meraki MDM issues
Post by: Eddy on January 16, 2015, 05:45:57 PM

In that case:
https://forum.avast.com/index.php?board=33.0

Title: Re: Meraki MDM issues
Post by: ThisMegaBites on July 29, 2015, 09:05:21 PM

Disabling a feature is not a fix. Is there a proper way to make an exclusion?   I found a fix:

I was able to see my devices in Meraki MDM by adding a URL exclusion for meraki.com
Also the work around by disabling Scan SSL Connections for Mail Shield is not needed when adding the URL exclusion.


(http://i.imgur.com/qRrVlC2.png)
(http://i.imgur.com/xwNq61N.png)

Title: Re: Meraki MDM issues
Post by: Pondus on July 29, 2015, 09:18:19 PM

Quote from: ThisMegaBites on July 29, 2015, 09:05:21 PM

Disabling a feature is not a fix.  Is there a proper way to make an exclusion?

have you looked in avast FAQ section?

Title: Re: Meraki MDM issues
Post by: ThisMegaBites on July 30, 2015, 01:22:25 AM

Quote from: Pondus on July 29, 2015, 09:18:19 PM

Quote from: ThisMegaBites on July 29, 2015, 09:05:21 PM

Disabling a feature is not a fix.  Is there a proper way to make an exclusion?

have you looked in avast FAQ section?

Figured it out, updated previous post with fix.