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Other => General Topics => Topic started by: REDACTED on October 20, 2014, 10:13:48 PM

Title: allow avast to run on my computer
Post by: REDACTED on October 20, 2014, 10:13:48 PM

I downloaded avast on my computer and now I cannot access the internet.  what settings do I need to change in order to allow avast to let me on the internet

Title: Re: allow avast to run on my computer
Post by: Pondus on October 20, 2014, 10:36:08 PM

What AV did you use before avast?
Did you remove your previous used AV before installing avast?
Did you run that vendors removal tools to clear all leftover files?

Title: Re: allow avast to run on my computer
Post by: DavidR on October 20, 2014, 10:42:16 PM

The most common reason for this after installing avast (excluding what has been asked above) is something blocking avast, subsequently it appears avast is blocking it.

What is your operating system and firewall ?
Does it allow avastSvc.exe internet access ?
- If it does delete the entry for it and and reconnect to the internet, this should force the firewall to ask permission again.