Avast WEBforum

Other => Viruses and worms => Topic started by: REDACTED on October 22, 2014, 03:13:20 PM

Title: avast web shield has blocked harmful webpag pop up keeps on coming
Post by: REDACTED on October 22, 2014, 03:13:20 PM

Please see attached logs.  I hope I got all the logs neccessary.

Title: Re: avast web shield has blocked harmful webpag pop up keeps on coming
Post by: Eddy on October 22, 2014, 03:29:43 PM

You missed the farbar log.

Title: Re: avast web shield has blocked harmful webpag pop up keeps on coming
Post by: REDACTED on October 24, 2014, 01:19:44 PM

Sorry, here is the faba log.

Title: Re: avast web shield has blocked harmful webpag pop up keeps on coming
Post by: essexboy on October 24, 2014, 02:33:46 PM

Could you attach a screenshot of the Avast popup please

Please download AdwCleaner (http://www.bleepingcomputer.com/download/adwcleaner/) by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
  
• Click on Scan.
  
• After the scan is complete click on "Clean"
• Confirm each time with Ok.
  
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.
  

Title: Re: avast web shield has blocked harmful webpag pop up keeps on coming
Post by: REDACTED on October 24, 2014, 09:35:24 PM

Thank you. Please see attached. The screen shot is after I rebooted the laptop. It used to be from different sites but now it is only coming from the same site.

Title: Re: avast web shield has blocked harmful webpag pop up keeps on coming
Post by: essexboy on October 24, 2014, 09:37:26 PM

Do you have a screenshot of it ?

Title: Re: avast web shield has blocked harmful webpag pop up keeps on coming
Post by: REDACTED on October 24, 2014, 10:50:31 PM

Sorry, screen shot attached.

Title: Re: avast web shield has blocked harmful webpag pop up keeps on coming
Post by: essexboy on October 24, 2014, 10:58:07 PM

OK this is something new and I have not yet been able to locate the trigger for it.  Do you have a restore point prior to when you started getting the alerts ?

If so could you restore to that and if the alerts are not present run a fresh FRST scan so that I can run a comparison

Title: Re: avast web shield has blocked harmful webpag pop up keeps on coming
Post by: REDACTED on October 24, 2014, 11:06:39 PM

Ok, will update.

Title: Re: avast web shield has blocked harmful webpag pop up keeps on coming
Post by: essexboy on October 24, 2014, 11:17:15 PM

Thank you, have you ever used process explorer ?

Title: Re: avast web shield has blocked harmful webpag pop up keeps on coming
Post by: REDACTED on October 24, 2014, 11:50:21 PM

the system restore did not work but the pop ups are gone. i attached the system restore error as well.

I don't use explorer.exe but when this started happening, there were two explorer.exe on the processes. When I stopped one, nothing happens but when I stopped the other, the task bar disappeared. Anyway, now I only have one explorer.exe and the avast web shield pop ups are gone.

Thanks

Title: Re: avast web shield has blocked harmful webpag pop up keeps on coming
Post by: essexboy on October 25, 2014, 12:14:48 PM

Thank you for that I now just need to compare the files