Avast WEBforum
Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on October 24, 2014, 05:35:33 PM
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I have avast on 2 devices but my account says I don't have any devices.
When I try to add devices I select the type of device, Windows and the get taken to the 2015 download page.
This happens on BOTH devices one is a pc running Windows XP Home & the other a Laptop running Windows 8.1
Firefox browser used on both.
How do I actually ADD the devices to my account please?
Thanks.
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I also am wondering about this.
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https://www.avast.com/faq.php?article=AVKB170
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Check out this post of mine, it could be a workaround https://forum.avast.com/index.php?topic=196709.msg1366083#msg1366083 (https://forum.avast.com/index.php?topic=196709.msg1366083#msg1366083), at least worth a try.
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Just test to add devices by install from "Secure another device" download and its work, the offline install cannot add device to my.avast
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Hi Eddy, Thanks for the link. I don't see a the login link that is in the picture though. (Older version?) But I think I am logged in on my Windows machine. It says that I'm registered.
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That did the trick.
Thanks
Check out this post of mine, it could be a workaround https://forum.avast.com/index.php?topic=196709.msg1366083#msg1366083 (https://forum.avast.com/index.php?topic=196709.msg1366083#msg1366083), at least worth a try.
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Yup, that did it.
Thanks
Just test to add devices by install from "Secure another device" download and its work, the offline install cannot add device to my.avast
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Just test to add devices by install from "Secure another device" download and its work, the offline install cannot add device to my.avast
That did the trick.
Thanks
Check out this post of mine, it could be a workaround https://forum.avast.com/index.php?topic=196709.msg1366083#msg1366083 (https://forum.avast.com/index.php?topic=196709.msg1366083#msg1366083), at least worth a try.
You're welcome, thanks for the confirmation.
Hopefully this situation will be resolved soon:
Hi we are still working on the account integration. There will be an update, probably this week, with the new account integrated in the Avast 2017 Dashboard. Please, hold on and sorry for the delay.