Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on October 26, 2014, 04:13:27 PM
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Free Avast failed on my desktop. I was unable to update free program, so I purchased Pro. I still get this error msg on PC start up and when I try to open program:
Error reading product data from "C:\Program Files\part-setup_ais-fffffff.vpx" Setuo cannot continue.
I am also suddenly unable to access desktop on my home network. Although I can access other pc from the desktop.
Bill
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Remove avast completely and perform a fresh installation.
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The uninstall fails with the same error message.
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1. Download Avast Pro Antivirus: http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
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Thanks. I managed to uninstall and reinstall. The error message seems to have stopped.
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You're welcome.