Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on October 27, 2014, 07:34:41 AM

Title: I can't retrieve my product license
Post by: REDACTED on October 27, 2014, 07:34:41 AM

I have had to do a complete re format and when I tried to re load my Avast subscription it says that it doesn't recognize my email address even though the address is on the invoice I received in August for a 12 month renewal.

Title: Re: I can't retrieve my product license
Post by: Asyn on October 27, 2014, 07:38:59 AM

Submit a ticket: https://support.avast.com/Tickets/Submit

Title: Re: I can't retrieve my product license
Post by: REDACTED on October 27, 2014, 07:48:48 AM

I sent the actual invoice and it is still asking for an activation code.
The ticket send a copy of my invoice that I sent.
All I want is the bloody activation code that I paid for.