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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: satshow on October 27, 2003, 05:54:53 PM

Title: my pc is slow with scanning
Post by: satshow on October 27, 2003, 05:54:53 PM

hi,

I used avast a few days now, it's great software.
I have a problem, when I am scan my pc, my pc wil very and stop.
I am using windows xp pro.
Does anyone what I can do, so that my pc scans faster.
With other virusscanners I don't have this problem.

Title: Re:my pc is slow with scanning
Post by: raman on October 27, 2003, 06:14:11 PM

Do you have an other on access Scanner runing while scanning with Avast?

Title: Re:my pc is slow with scanning
Post by: Vlk on October 27, 2003, 06:17:59 PM

And are you talking about on-access (i.e. resident) or on-demand (i.e. manually started) scanning?

Title: Re:my pc is slow with scanning
Post by: satshow on October 27, 2003, 06:26:17 PM

I have uninstal norton before I instal avast.
I talk about manually scanning.
I have a ram saver 300-350 (62%), when I scan this go to 10-60.
My mouse is going very slow.

Title: Re:my pc is slow with scanning
Post by: raman on October 27, 2003, 06:30:35 PM

You should trsy disabling the "Ram-saver", if that programm backup some parts of avast into the windows pagefile it is logical why Avast is slowing down your PC.

Title: Re:my pc is slow with scanning
Post by: satshow on October 27, 2003, 06:40:49 PM

I wil try this and post here the results.

Title: Re:my pc is slow with scanning
Post by: satshow on October 27, 2003, 06:52:19 PM

It don't help.
He stop at the same file als yesterday a rar file.

Title: Re:my pc is slow with scanning
Post by: raman on October 27, 2003, 06:56:34 PM

Aha! You did not mentioned that it happens only on one file. How "big" is it? If it is small enough you could send it to Avast to check it.

Title: Re:my pc is slow with scanning
Post by: satshow on October 27, 2003, 07:10:16 PM

He is  slow during the scan, he wil slower how langer the scan but wil stop at that file, the file is 79 mb great.

Title: Re:my pc is slow with scanning
Post by: techie101 on October 27, 2003, 10:30:05 PM

sat,

rar have caused some problems for Avast.
You can try to "exclude" scanning of rar files to determine if that is the cause.

Open up the GUI (interface)......
Menu....
Settings.....
Exclusions......
then click "add".  Enter *.rar and Okay

Try the scan again.
Regardless of result, go back over steps, but this time use Remove and take out *.rar

Once we know for sure that the rar file is causing problems, then you should provide the complete file name and size.

One of the Avast team might respond here and wish you to send it in for examination, but you can send it to support@asw.cz with an explanation.  They might not respond as quickly as we here at the forum, but they need to know so they can determine if a fix is needed.

Good luck
Techie

Title: Re:my pc is slow with scanning
Post by: satshow on October 28, 2003, 06:10:43 PM

Thanks
I try this and let you know the results.

Title: Re:my pc is slow with scanning
Post by: Vlk on October 28, 2003, 10:39:52 PM

Better yet, if you could expose the file on a server so that we could download it... Thanks.

Title: Re:my pc is slow with scanning
Post by: Lisandro on October 30, 2003, 12:11:49 PM

Quote from: satshow on October 27, 2003, 06:26:17 PM

I have uninstal norton before I instal avast.

Norton???  >:(
If you need some help to desinstall, let me know...  ;)
Do you really think you get rid from Norton? It's the most difficult thing in the computer land  :'(