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Business Products => Archive (Legacy) => Avast Business => Avast Endpoint Protection => Topic started by: nerijus on November 05, 2014, 04:20:41 PM

Title: How to remove old license from SOA?
Post by: nerijus on November 05, 2014, 04:20:41 PM

Every time I login to SOA, it complains that my license has expired. After I press "I already have a license" link, Subscription window is opened, and here I see 2 licenses:
one valid until 2016.06 (count 116)
one valid until 2014.06 (count 101)

I think it complains about the expired 2014 June license. How do I remove it from SOA?

Title: Re: How to remove old license from SOA?
Post by: Avosec-UK on November 06, 2014, 10:00:39 AM

You should get a newer version of your license. When a product license expires, the Certificate line for it is removed from the license file.

You could get a newer version of your license from:
- Your reseller (if you have one)
- Avast Resend Purchased License Page - http://www.avast.com/en-gb/resend-license-paid.php

Title: Re: How to remove old license from SOA?
Post by: nerijus on November 06, 2014, 10:17:10 AM

But I got a newer license and installed it on June 2014. Do you say I installed it wrong?

Title: Re: How to remove old license from SOA?
Post by: Avosec-UK on November 06, 2014, 10:51:05 AM

I don't mean buying a new license, I mean getting the most recent version of your license file where the expired product will be missing.

Title: Re: How to remove old license from SOA?
Post by: nerijus on November 07, 2014, 02:59:36 PM

Thanks, got the new license file w/o the expired license and everything is OK now.