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Business Products => Archive (Legacy) => Avast Business => Avast Endpoint Protection => Topic started by: REDACTED on November 05, 2014, 09:00:20 PM

Title: Popup thread is still in progress message
Post by: REDACTED on November 05, 2014, 09:00:20 PM

This message along with "CClient::Popup () entered" appear one right after the other in the Avast entAgent log on Windows 7 PCs that hang after doing a ctrl alt delete. This message loop happens when the PC is idle and can go on for hours. The loop stops at the time ctrl alt del is done on the PC and it hangs without ever displaying the username/password boxes.
The PCs are in a domain environment and functioned fine until we switched from AVG to Avast which we deployed with the enterprise administration console. The problem is intermittent and does not happen to the same PC two days in a row.
Has anyone seen this problem or know what these messages relate to?

Title: Re: Popup thread is still in progress message
Post by: Avosec-UK on November 06, 2014, 10:10:09 AM

I don't think that these messages in the entAgent log would cause such an issue.

Howevert try stopping the avast! Enterprise Client Service to confirm.