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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: HOMINHEVN on August 25, 2005, 03:42:24 AM

Title: Icons won't turn blue???
Post by: HOMINHEVN on August 25, 2005, 03:42:24 AM

I just installed the home version on my new PC after uninstalling Norton which came with the PC (what a pain!!!)  The icons are gray and have never turned blue.  What's it waiting for?  I've restarted a couple of times after changing some settings (asked for a restart).  Upon restarting it did a scan which took forever before windows loaded.  My OS is XP.  I've had AVAST on my old win98 PC for several months now and love it....no problems.  Any help on why these icons aren't turning blue yet would be greatly appreciated.

Title: Re: Icons won't turn blue???
Post by: Lisandro on August 25, 2005, 03:46:49 AM

Is there a red cross in the icon?
If not, the blue and the gray are just color adjustment and video cards limitations.
If you put the mouse over the icon, can you read the ballon message? How many providers are running?

Title: Re: Icons won't turn blue???
Post by: HOMINHEVN on August 25, 2005, 03:51:52 AM

There's no red cross.  There are 7 providers, 6 running.  When I first installed it, there was a msg about while gray it's doing some activity, then it'll turn blue.

Title: Re: Icons won't turn blue???
Post by: Lisandro on August 25, 2005, 03:54:59 AM

Quote from: HOMINHEVN on August 25, 2005, 03:51:52 AM

There's no red cross.  There are 7 providers, 6 running.  When I first installed it, there was a msg about while gray it's doing some activity, then it'll turn blue.

Don't worry, everything is fine. The 7th provider should be MS Outlook/Exchange plugin. If you start MS Outlook (not the Express), you'll see the 7th running only while MS Outlook is opened  8)

Title: Re: Icons won't turn blue???
Post by: HOMINHEVN on August 25, 2005, 03:59:47 AM

Don't have Outlook installed but Outlook Express is.  Do have Word and Excel of the MS Office suite installed though.  So I'll never see 7 running as long as Outlook isn't installed, correct?

Title: Re: Icons won't turn blue???
Post by: Lisandro on August 25, 2005, 02:09:16 PM

Quote from: HOMINHEVN on August 25, 2005, 03:59:47 AM

So I'll never see 7 running as long as Outlook isn't installed, correct?

Yeah.
You can even uninstall it: Control Panel > Add/Remove programs > avast! antivirus > Remove
Use the 'Change' buttom and remove the plugin.

Anyway, it won't harm staying there  8)

Title: Re: Icons won't turn blue???
Post by: HOMINHEVN on August 26, 2005, 12:14:57 AM

Thanks bunches for all your help.