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Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: REDACTED on November 17, 2014, 06:34:38 PM

Title: Call filtering not working on MotoG
Post by: REDACTED on November 17, 2014, 06:34:38 PM

I can't get call filtering working on my MotoG 4G. I created a group and added the numbers from my contact list. I've selected call blocking in and out and all days of the week from 00:00 to 23:59, but calls are getting through. There is nothing on the log to suggest that any calls have been blocked. Any ideas?

Title: Re: Call filtering not working on MotoG
Post by: REDACTED on November 23, 2014, 06:22:34 AM

Call blocking does not work on some devices (factory ROM), can you please provide information about android OS type, product version and if the device is from vendor (like AT&T branding etc)? Thanks.

Title: Re: Call filtering not working on MotoG
Post by: REDACTED on November 27, 2014, 06:18:15 PM

Android version is 4.4.4. Which product version did you want? There are various version numbers - baseband, kernel and system, plus build number. The phone was purchased sim-free, but I use it on the Vodafone network (in UK).

Title: Re: Call filtering not working on MotoG
Post by: REDACTED on December 05, 2014, 11:44:31 AM

Thanks, I meant avast product version. It is working on our Moto G (EU version), so I will try to find out what is the problem, but yes, some devices just do not allow to block any calls.