Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on November 27, 2014, 03:51:05 PM
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Hello all avast community, it's the fourth time that aswSnx.sys cause me a Bsod, i either tried to uninstall Avast with avastclear.exe and reinstall the Avast last version... so now i'm running avast 2015.10.0.2208... it's a long time that i'm using avast and i really like it but if this bsod will continue i will be forced to change antivirus :(
So pls help me to keep avast in my pc and solve this problem!
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up?
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- Which Avast..? (Free/Pro/IS/Premier)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
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-avast free 2015.10.0.2208
-I have only Avast as security software
-I ever used only Avast free
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Perhaps another system issue from the latest Windows Update.
Needs to update Avast so the patch is applied.
Hi guys, if you want to force your machines to apply the patch sooner, you can sign-out and then sign in again into Windows. The Emergency updating task will get started shortly after sign on.
To verify the patch has been already applied, you can check the version info of aswsnx.sys driver (inside C:\Windows\System32\Drivers\ folder).
The patched one has:
File Version: 10.0.2208.722
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Now it's like 3 days that don't bsod (last crash was on 27/11/2014), i checked the aswSnx.sys version and is 10.0.2208.722 and the last modified date is 22/11/2014 (If it's usefull).
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Update, today did the same bsod caused by aswSnx.sys... Please Help! XD
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You can upload your minidump(s) here: ftp://ftp.avast.com/incoming/ (ftp://ftp.avast.com/incoming/)
Edit: As Petr joined the thread, follow his advice and send him your minidump.
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@Pinco92: can you please send me your latest minidump file from C:\Windows\Minidump folder to my email (kurtin@avast.com)? Thanks.
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Yep i sent you the minidump file, i tried to upload the log of the minidump in txt because i couldn't upload directly it in this forum...
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Thanks, the crash from your latest minidump was caused by GUBootStartup.sys driver ("Startup Manager tool"). You can send me other minidumps from your system.