Avast WEBforum

Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: REDACTED on November 29, 2014, 11:35:19 PM

Title: License.avastvpn 0 bytes
Post by: REDACTED on November 29, 2014, 11:35:19 PM
oh no not this captcha crap no one can read
takes me a dozen tries...

just paid 7.99 to try secureline for a month
(after i paid i found out there was a three day trial
and it didn't tell me first)

it sent the receipt and the info to my old email...
even though on the order form it gave me the option
to type my email, avast used the email
i signed up with apparently...

download the file License.avastvpn
and it's zero bytes... tried three times
opening it downloading it everything...
notepad showed it was blank..

double clicked it anyway nothing happened
shut down rebooted got online...
avast wanted me to buy it...

now i find out from someone on the forum
with multiple posts, titled avast evangelist
says that it doesn't always work, if even that...

what's up with this?
Title: Re: License.avastvpn 0 bytes
Post by: Asyn on November 30, 2014, 06:19:27 AM
Submit a ticket: https://support.avast.com/Tickets/Submit
Title: Re: License.avastvpn 0 bytes
Post by: REDACTED on November 30, 2014, 08:04:00 AM
thank you... just did that...

while doing this i noticed that of the categories i need
to choose from to send this, there's no choice for help
with a product i have purchased... which is strange...
Title: Re: License.avastvpn 0 bytes
Post by: Asyn on November 30, 2014, 08:09:46 AM
You're welcome.