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Avast Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Loulli on December 02, 2014, 10:40:37 PM

Title: You are unprotected
Post by: Loulli on December 02, 2014, 10:40:37 PM
I am using Avast Free v2015.10.0.2208 on Windows 8.1. Today I saw by chance when passing by the service bar that Avast service said "You are unprotected". Clicking on "Start now", "Resolve All" didn't help. Shutting down and restarting the computer didn't work. Clicking repair in control panel/uninstall software/Avast didn't help either.
The strange thing was that the Windows security center didn't give an alarm an even pretended that Avast would be turned on. Finally I opened the task manager and found that the service "avast! Antivirus" was indeed stopped. After right clicking the service and choosing "start" the service restarted and Avast turned back to life.
Title: Re: You are unprotected
Post by: nadav21 on December 22, 2014, 06:34:14 PM
hi
i tried your solution and nothing happend
does anyone has another solution?
Title: Re: You are unprotected
Post by: Para-Noid on December 22, 2014, 08:43:24 PM
Any other security software?
If uninstalled how was it removed?

You may need to do a clean install...

Download and save http://files.avast.com/iavs9x/avastclear.exe
Download and save your choice...
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_internet_security_setup.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
Run the uninstaller from above. You will be prompted to reboot into safe mode...click "yes".
Reboot.
Install choice from above.
Reboot and either register or insert license.