Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on December 11, 2014, 01:28:07 AM

Title: Why block my site !?
Post by: REDACTED on December 11, 2014, 01:28:07 AM

Hi,

My domain is www.docdocdoc.co.kr.

This is Blocked by avast.

I can't find virus or malware. And virustotal.com, google safe browsing.

Three weeks are interrupted by avast.

Help me.. T.T

Thankyou.

Title: Re: Why block my site !?
Post by: Pondus on December 11, 2014, 01:54:08 AM

IP (14.63.215.219) is blacklisted by korea.services.net    http://korea.services.net/blocked.phtml?addr=14.63.215.219

check IP here  http://whatismyipaddress.com/blacklist-check


you can report it to avast labe here   www.support.avast.com

Title: Re: Why block my site !?
Post by: REDACTED on December 11, 2014, 04:01:30 AM

How to remove it?

That's site can not support remove.

Title: Re: Why block my site !?
Post by: Asyn on December 11, 2014, 04:18:25 AM

-> http://sitecheck.sucuri.net/results/www.docdocdoc.co.kr/
-> http://zulu.zscaler.com/submission/show/fe2bad03fe392eb909cc10534166a76c-1418267731

You can report a possible FP here: http://www.avast.com/contact-us.php?subject=VIRUS-FILE

Title: Re: Why block my site !?
Post by: REDACTED on December 11, 2014, 04:36:55 AM

I try to send mail.

But reply is..

>> Automated reply: Message from contact form - "False negative website"

Your email was deleted, if you need to contact us please use web form ...

I can't send mail to avast....

Title: Re: Why block my site !?
Post by: Asyn on December 11, 2014, 04:41:09 AM

Quote from: jangho on December 11, 2014, 04:36:55 AM

I can't send mail to avast....

Try: virus[at]avast.com

Title: Re: Why block my site !?
Post by: REDACTED on December 11, 2014, 04:45:56 AM

Thank you reply, Asyn.

I was sended mail . 2014/12/01.

But They are not reply... T.T

Title: Re: Why block my site !?
Post by: Asyn on December 11, 2014, 04:51:33 AM

Quote from: jangho on December 11, 2014, 04:36:55 AM

"False negative website"

You need to report a false positive, not vice versa.

Title: Re: Why block my site !?
Post by: REDACTED on December 11, 2014, 05:28:24 AM

Thank you.

I send mail, check false positive website and remove it.

Waiting reply...

Title: Re: Why block my site !?
Post by: Asyn on December 11, 2014, 06:05:04 AM

You're welcome.

Title: Re: Why block my site !?
Post by: HonzaZ on December 11, 2014, 10:33:24 AM

Hi,
I unblocked the site now, it seems like a false positive. ;-)