Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on December 14, 2014, 07:43:53 PM

Title: charged twice for anti-virus
Post by: REDACTED on December 14, 2014, 07:43:53 PM

To whom it concerns, I ordered your anti-virus protection on Dec 12th and was charged twice for the product.  Order ID#15755552042.....product SKU:ISE-08-001-12-AR. I would like a refund for this product.  Thank you kindly,  Crystal Farris-Fulton!

Title: Re: charged twice for anti-virus
Post by: Asyn on December 14, 2014, 08:01:17 PM

Submit a ticket: https://support.avast.com/Tickets/Submit

Title: Re: charged twice for anti-virus
Post by: Eddy on December 14, 2014, 08:01:43 PM

If you haven't done it already, submit a ticket with the request and post the ticket number here in your next post.
This is not the place to ask for a refund.