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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on December 15, 2014, 12:13:10 PM

Title: [HELP] Avastsvc.exe use any RAM and CPU
Post by: REDACTED on December 15, 2014, 12:13:10 PM: Hi,
I used Google Translate. My computer use Avast Internet Security. I see my computer slow because the process Avastsvc.exe takes up too much most of the computer's RAM and CPU evening always 100% so I want help!!!
Please send reply to my mail: thelastphantom92@gmail.com
Title: Re: [HELP] Avastsvc.exe use any RAM and CPU
Post by: Asyn on December 15, 2014, 12:23:02 PM: - Which version of AIS..?
- OS..? (32/64 Bit..? - which SP..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Title: Re: [HELP] Avastsvc.exe use any RAM and CPU
Post by: Eddy on December 15, 2014, 02:08:33 PM: I strongly suggest you remove your email address from your post.
This is a public webboard.
Everyone can see it.
Do you like people start sending you spam?
Title: Re: [HELP] Avastsvc.exe use any RAM and CPU
Post by: REDACTED on December 15, 2014, 02:29:40 PM: Quote from: Asyn on December 15, 2014, 12:23:02 PM
- Which version of AIS..?
- OS..? (32/64 Bit..? - which SP..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
My account was wrong!
My OS: Windows XP SP 3
Version of AIS: Avast 10.0.2208
No other security related software installed
Avast is the first AV I use
Title: Re: [HELP] Avastsvc.exe use any RAM and CPU
Post by: Asyn on December 15, 2014, 02:34:31 PM: 1. Download Avast Internet Security: http://files.avast.com/iavs9x/avast_internet_security_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Title: Re: [HELP] Avastsvc.exe use any RAM and CPU
Post by: Vladimyr on December 15, 2014, 03:01:23 PM: I could not get 2014.10.0.2208 to run well on any XP PCs.
Disappointed, I've reverted to 2014.9.0.2010 with success.
Title: Re: [HELP] Avastsvc.exe use any RAM and CPU
Post by: Asyn on December 15, 2014, 03:16:46 PM: Quote from: Vladimyr on December 15, 2014, 03:01:23 PM
I could not get 2014.10.0.2208 to run well on any XP PCs.
Disappointed, I've reverted to 2014.9.0.2010 with success.
Strange, I monitor a couple of XP machines, no such problems there.
Avast even runs quite smooth on an very old system with only 512 MB.
Title: Re: [HELP] Avastsvc.exe use any RAM and CPU
Post by: Vladimyr on December 15, 2014, 04:24:55 PM: In my case it could be particular software common to all these PCs.
All had near 100% CPU due to "fixation" with certain executables. With each one I excluded, another would become the focus of the file scanner's attention.
Title: Re: [HELP] Avastsvc.exe use any RAM and CPU
Post by: REDACTED on December 16, 2014, 10:39:49 AM: Quote from: Asyn on December 15, 2014, 02:34:31 PM
1. Download Avast Internet Security: http://files.avast.com/iavs9x/avast_internet_security_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
If the error still occurs?
Title: Re: [HELP] Avastsvc.exe use any RAM and CPU
Post by: Asyn on December 17, 2014, 04:56:17 AM: Quote from: thelastphantom92 on December 16, 2014, 10:39:49 AM
If the error still occurs?
Let us know.
Title: Re: [HELP] Avastsvc.exe use any RAM and CPU
Post by: REDACTED on December 18, 2014, 05:11:52 AM: Quote from: Asyn on December 17, 2014, 04:56:17 AM
Quote from: thelastphantom92 on December 16, 2014, 10:39:49 AM
If the error still occurs?
Let us know.
This error still occurs?