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Business Products => Archive (Legacy) => Avast Business => Avast Endpoint Protection => Topic started by: REDACTED on December 15, 2014, 05:03:00 PM

Title: SUBSCRIPTION RENEWAL NOTICE
Post by: REDACTED on December 15, 2014, 05:03:00 PM

A couple of our users are getting subscription expired messages while actually the software shows 100+ days left.  Any thoughts?

Title: Re: SUBSCRIPTION RENEWAL NOTICE
Post by: Avosec-UK on December 16, 2014, 09:50:54 AM

How many products do you see in SOA > ADMIN > Subscription?

Title: Re: SUBSCRIPTION RENEWAL NOTICE
Post by: REDACTED on December 31, 2014, 01:48:56 AM

I seem to be having the same issue.  I am licensed to 380 clients and the subscription expires on Mar 06, 2015.  The EAC (version: 8.0.367) isn't pushing the license information to EPS (version: 8.0.1603).  I can license each client manually though.  Any ideas?

Title: Re: SUBSCRIPTION RENEWAL NOTICE
Post by: REDACTED on January 22, 2015, 12:51:06 AM

Hi
I am getting message that "your license for Avast Internet Security has expired" (I bought a 2 year licence 7th June 2014)  if i follow instructions and go to the renewal page it tells me I have 553 days left, why the message

Title: Re: SUBSCRIPTION RENEWAL NOTICE
Post by: Asyn on January 22, 2015, 04:40:18 AM

Quote from: distill on January 22, 2015, 12:51:06 AM

Hi
I am getting message that "your license for Avast Internet Security has expired" (I bought a 2 year licence 7th June 2014)  if i follow instructions and go to the renewal page it tells me I have 553 days left, why the message

Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.