Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: ZombieZoom on December 16, 2014, 11:26:22 PM

Title: Avast Online Security not working!
Post by: ZombieZoom on December 16, 2014, 11:26:22 PM
Windows 8.1 Pro x64
Firefox 34
Avast Internet Security 10.0.2008

Hi there!
As the title said, AOS doesn't work and always appears grayed out except when I use Firefox's private browsing and then when clicked on it, it doesn't work!
Please fix this. Thanks.
Title: Re: Avast Online Security not working!
Post by: Staticguy on December 16, 2014, 11:39:21 PM
Hi zombiezoom. In this forum there were many topic that was discussed about AOS having issues. Simply go to add/remove right click Avast and click on change. Untick browser protection to uninstall it and follow the instructions. After that once uninstalled restart your computer manually
Title: Re: Avast Online Security not working!
Post by: ZombieZoom on December 17, 2014, 04:01:35 PM
I searched the forum before posting but found nothing. Also, I know how to remove/uninstall it but why Avast isn't working on a fix for this if it was an old bug?
Title: Re: Avast Online Security not working!
Post by: Staticguy on December 17, 2014, 09:33:44 PM
To be honest we don't know. Majority of users like us experienced issues with it.