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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: dooley on November 02, 2003, 07:01:23 AM

Title: Can't send attachment
Post by: dooley on November 02, 2003, 07:01:23 AM

Hi team, any suggestions on this one. Since the last update to Build 4.1.289 I have been unable to send e-mail with an attachment. I downloaded the file ASHMAISV but when I compare versions to what I already have installed I guess I  have the latest.
Downloaded version----4.1.274.0
Already installed      -----4.1.287.0
so have not done anything. Thanks for any help,  DOOLEY.

Title: Re:Can't send attachment
Post by: Culpeper on November 02, 2003, 11:35:08 PM

First, try to do a manual update from the icon ball.  right click on ball and select update program update.

Title: Re:Can't send attachment
Post by: Lisandro on November 03, 2003, 02:08:16 AM

Quote from: dooley on November 02, 2003, 07:01:23 AM

Hi team, any suggestions on this one. Since the last update to Build 4.1.289 I have been unable to send e-mail with an attachment. I downloaded the file ASHMAISV but when I compare versions to what I already have installed I guess I  have the latest.
Downloaded version----4.1.274.0
Already installed      -----4.1.287.0
so have not done anything. Thanks for any help,  DOOLEY.

Culpeper is right. This was a bug of 4.1.287 version. Try to update manually the program and the virus database.
When you have version 4.1.289 everything will go fine.

Related forum (http://www.avast.com/forum/index.php?board=2;action=display;threadid=1535;start=msg9376#msg9376)

Title: Re:Can't send attachment
Post by: dooley on November 03, 2003, 03:30:22 AM

Culpeper is right. This was a bug of 4.1.287 version. Try to update manually the program and the virus database.
When you have version 4.1.289 everything will go fine.

Thanks for the reply Technical & Culpeper but I already have version 4.1.289, that's when the problm started.
     Dooley

Title: Re:Can't send attachment
Post by: Walker on November 03, 2003, 03:51:17 AM

Hi Dooley,

I don't know if you've already seen this, but there was a problem with an earlier update... link here http://www.avast.com/forum/index.php?board=2;action=display;threadid=1535;start=msg9372#msg9372

I'm no expert, but it might still be a case of de-install/re-install Avast (again?) That is if the fix in the thread does'nt work for you  :-\

Walker.

Title: Re:Can't send attachment
Post by: Lisandro on November 03, 2003, 04:22:26 AM

Quote from: Walker on November 03, 2003, 03:51:17 AM

Hi Dooley,

I don't know if you've already seen this, but there was a problem with an earlier update... link here http://www.avast.com/forum/index.php?board=2;action=display;threadid=1535;start=msg9372#msg9372

I'm no expert, but it might still be a case of de-install/re-install Avast (again?) That is if the fix in the thread does'nt work for you  :-\

Walker.

Could you try what Walker proposed? Version 4.1.289 has just only fix (file ashMaiSv.exe). Maybe a new installation could help  :'(