Avast WEBforum
Other => General Topics => Topic started by: REDACTED on December 23, 2014, 05:03:35 AM
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I have a new laptop with Windows 8.1 & had been enjoying playing Taptiles. One day I opened the laptop to get a message from Avast saying that game was a bit iffy (my words) & did I want to do something or other , forget the exact message so without thinking I clicked yes & now can no longer play that game. I managed to find my way to the virus chest & tried to undo it but it said only the administrator could do it but I am the administrator.
Now I cannot find out how to get back there & restore the game. Can someone tell me how & how I overcome the administrator bit please? Finding 8.1 a bit hard going.
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Go to Control Panel/User Accounts and change to an administrator account.
Once you click to restore from virus chest a copy will remain there.
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Thanks Craig, have done that. Now how do I get to the virus chest? Have opened Avast & just cannot find the virus chest. Think the 1st time was a fluke.
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Using the Virus Chest: http://www.avast.com/faq.php?article=AVKB21
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Thanks Asyn, you got there just before me :)
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NP pal, happy holidays. :)
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Hi Asyn, followed the instructions & with the "restore" get "You are not allowed to perform this action, please contact your system administrator", I am the administrator. The " Extract" to the desktop, when I hit on Open says "this application can only be run in the context of an app container". Tried "run as administrator" & get the same answer. Have checked with the control panel under programs & Taptiles does not come as a stand alone game so further help needed please.
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Is this maybe a restricted admin account..?
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Now I am totally confused, never heard of such an account. It's my laptop & no one else uses it. Think I will see if I am able to delete Taptiles & download it again if I am able. Must say not exactly loving Windows 8.1. Thank u all for your help to date.
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See if this helps you get back your Admin. rights:
http://www.thewindowsclub.com/lost-administrative-rights-in-windows (http://www.thewindowsclub.com/lost-administrative-rights-in-windows)
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Thank u Bob, read the link & followed the instructions & added another Hotmail a/c I have & made that the administrator a/c but when I go back to the start my original a/c is still saying I am the administrator & the guest a/c is off so clicked on the guest a/c & turned it on. I did a restart & my laptop opens as before with my 1st name & password so have gone wrong somewhere. Sorry to be a nuisance but think old age is catching up with me.
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Re-read the instructions & went back & changed the 1st a/c to not administrator, my pages that come up are slightly different to what your link shows so will do another restart & see what happens.
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Did the re-start & tried again with the same results as the original a/c. Changed rights back to the 1st a/c & still getting the same result. Not sure where to go now, any further ideas?
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I did not had this issue yet with any game and also I never had the issue with avast not letting me to delete/restore etc something from the virus chest yet.
Although that is probably because I am running avast as system administrator already.