Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on December 26, 2014, 05:48:02 AM

Title: Account data not loading
Post by: REDACTED on December 26, 2014, 05:48:02 AM

Hi Team,

I have logged into id.avast.com account and it redirected to my.avast.com.

Then it is not loading my account data. It just showing progressive bar and no data loading.

Request you to check this and resolve.

I have changed my mobile no and I need to stop generating alerts from Avast for that I need this account access.

Thanks in advance.

Br//
Rakesh G
+91-9980822744

Title: Re: Account data not loading
Post by: Eddy on December 26, 2014, 09:36:46 AM

Close your browser and remove all temporary files.
You can use Glary Utillities and/or CCleaner for it.
Open your browser and directly go to : https://my.avast.com
See if that solves it.
If not try another browser.