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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: RejZoR on December 29, 2014, 05:28:19 PM

Title: Stop offering avast! Mobile Security
Post by: RejZoR on December 29, 2014, 05:28:19 PM
Seriously, why the hell am I getting popup every single day for this thing when I clearly have 1 device connected to my account that already has AMS already installed? It's pointless and annoying.
Title: Re: Stop offering avast! Mobile Security
Post by: DavidR on December 29, 2014, 06:46:52 PM
Yes a pain in the backside - mainly because there is no checking whatsoever or a way to even do a check to see if a) the user even has a android phone or b) they already have AMS installed on their android phone.

Whilst as RejZoR said the my.avast.com account essentially has that information - but should the information contained there be used to target ads. Many will say no as that is essentially a breach of privacy or trust or at worst adware if the information contained there were to be used in this way.

Not only is it pointless and annoying as mentioned - the frequency is unbelievable, I didn't keep specific count, but I guess it got very boring after having seen it more than five times (when does it bl00dy stop). Add to that it happens on both my systems so double hassle.

I guess it is time to delve into the avast5.ini file to see if a tweak will kill it.
Title: Re: Stop offering avast! Mobile Security
Post by: REDACTED on December 29, 2014, 07:10:16 PM
It's not just one time a day. It is popping up for me 3 times today!!!   WHAT IN THE F.  And I can't even set a 3 seconds for it to go away, it stays FOREVER! Fix it please!
Title: Re: Stop offering avast! Mobile Security
Post by: bob3160 on December 29, 2014, 07:13:17 PM
I've sent an email and have already received a reply. It's being looked at.
Also getting many complaints on their Facebook page about this pop-up.
Title: Re: Stop offering avast! Mobile Security
Post by: Pondus on December 29, 2014, 07:17:23 PM
Malwarebytes PUP Reconsideration Information  https://www.malwarebytes.org/pup/

According to this avast now qualify to be PUP    :P

Title: Re: Stop offering avast! Mobile Security
Post by: bob3160 on December 29, 2014, 07:24:09 PM
Malwarebytes PUP Reconsideration Information  https://www.malwarebytes.org/pup/ (https://www.malwarebytes.org/pup/)

According to this avast now qualify to be PUP    :P
(http://www.screencast-o-matic.com/screenshots/u/Lh/1419877412456-70978.png)
Title: Re: Stop offering avast! Mobile Security
Post by: stibi on December 30, 2014, 12:06:07 AM
It's really annoying for me. And I don't want those advertising!  >:(
Title: Re: Stop offering avast! Mobile Security
Post by: bob3160 on December 30, 2014, 12:18:51 AM
It's really annoying for me. And I don't want those advertising!  >:(
Purchase the paid version and turn them off.  Use the free version and click on the X to close them.
Title: Re: Stop offering avast! Mobile Security
Post by: REDACTED on December 30, 2014, 01:45:24 PM
If there is no way to stop these constant advertising pop ups, I shall go back to AVG.
Title: Re: Stop offering avast! Mobile Security
Post by: Vladimyr on December 30, 2014, 02:40:36 PM
I agree that these sort of popups are annoying.
Curiously, I haven't seen a popup for Mobile Security on Free or paid versions of Avast. I presumed it is because I have an Android device in 'My Account' with AMS installed.
Title: Re: Stop offering avast! Mobile Security
Post by: bob3160 on December 30, 2014, 02:44:34 PM
I agree that these sort of popups are annoying.
Curiously, I haven't seen a popup for Mobile Security on Free or paid versions of Avast. I presumed it is because I have an Android device in 'My Account' with AMS installed.
So Do I but had pop-ups. None so far today. Maybe the email helped ???
Title: Re: Stop offering avast! Mobile Security
Post by: REDACTED on December 30, 2014, 03:57:37 PM
This is interesting. I do not have an Avast account and I have not been getting any pop ups
Title: Re: Stop offering avast! Mobile Security
Post by: Para-Noid on December 30, 2014, 04:08:39 PM
I never even received one.  8)
Title: Re: Stop offering avast! Mobile Security
Post by: bob3160 on December 30, 2014, 05:18:25 PM
I agree that these sort of popups are annoying.
Curiously, I haven't seen a popup for Mobile Security on Free or paid versions of Avast. I presumed it is because I have an Android device in 'My Account' with AMS installed.
So Do I but had pop-ups. None so far today. Maybe the email helped ???
I've just received an email confirmation that the Mobile Security Popup has been disabled. :)
Title: Re: Stop offering avast! Mobile Security
Post by: RejZoR on December 30, 2014, 05:37:42 PM
Well, if system detected 1 Android device conencted, it should stop displaying it. And there should be a 3rd button saying "I don't have Android device" when installer asks you to also install AMS.
Title: Re: Stop offering avast! Mobile Security
Post by: bob3160 on December 30, 2014, 05:49:25 PM
Well, if system detected 1 Android device conencted, it should stop displaying it. And there should be a 3rd button saying "I don't have Android device" when installer asks you to also install AMS.
Apparently they couldn't tell who used AMS so you continued to receive the popup.
Since it's now stopped, I guess it no longer matters.Hopefully it will be addressed before
such a popup is relaunched.
Title: Re: Stop offering avast! Mobile Security
Post by: DavidR on December 30, 2014, 06:35:30 PM
Well, if system detected 1 Android device conencted, it should stop displaying it. And there should be a 3rd button saying "I don't have Android device" when installer asks you to also install AMS.
Apparently they couldn't tell who used AMS so you continued to receive the popup.
Since it's now stopped, I guess it no longer matters.Hopefully it will be addressed before
such a popup is relaunched.

That's what I thought from my previous post:
Quote from: DavidR
Whilst as RejZoR said the my.avast.com account essentially has that information - but should the information contained there be used to target ads. Many will say no as that is essentially a breach of privacy or trust or at worst adware if the information contained there were to be used in this way.

Even if they were able to use the linkage of your account registered email to the my.avast.com account - that would really be bad news to get targeted ads based on information in your my.avast.com information.
Title: Re: Stop offering avast! Mobile Security
Post by: RejZoR on December 30, 2014, 06:44:57 PM
What targeted ads? One thing are global targeted ads on the internet and another when they are targeted within a specific application for a very specific purpose. because by all means, when you use free version, such stuff is to be expected and such behavior makes relevant things appear to people interested. Which is far better than getting random meaningless popups for stuff you're not even virtually interested in.

So yeah, targeted, intelligent ads inside avast!, yes please. Targeted ads, globally on the internet, no thanks.
Title: Re: Stop offering avast! Mobile Security
Post by: DavidR on December 30, 2014, 06:55:13 PM
I'm on about the fact they could/would be using information in your avast account to deliver 'targeted' ads and would that be considered fair game or underhand, since you now need to have an avast account.

Rather than the current blunderbuss approach every avast user gets hit rather than those who might just be interested, had an android phone and didn't already have it installed.
Title: Re: Stop offering avast! Mobile Security
Post by: bob3160 on December 30, 2014, 07:25:09 PM
I'm on about the fact they could/would be using information in your avast account to deliver 'targeted' ads and would that be considered fair game or underhand, since you now need to have an avast account.

Rather than the current blunderbuss approach every avast user gets hit rather than those who might just be interested, had an android phone and didn't already have it installed.
I think your looking at it in the wrong way. They had no way to distinguish if you acted on the offer or even checked out the popup.
It had nothing to do with the my.avast.com account.
Title: Re: Stop offering avast! Mobile Security
Post by: RejZoR on December 30, 2014, 07:35:26 PM
Well, one thing is for sure, this thing isn't fixed, because I just got the popup for the second time today. Not cool.
Title: Re: Stop offering avast! Mobile Security
Post by: DavidR on December 30, 2014, 10:04:06 PM
Certainly isn't fixed - I got this a minute ago on coming on-line again.

Ironic that my image number was 6666 - some consider 666 the devil ;D
Title: Re: Stop offering avast! Mobile Security
Post by: DavidR on December 30, 2014, 10:07:39 PM
I'm on about the fact they could/would be using information in your avast account to deliver 'targeted' ads and would that be considered fair game or underhand, since you now need to have an avast account.

Rather than the current blunderbuss approach every avast user gets hit rather than those who might just be interested, had an android phone and didn't already have it installed.
I think your looking at it in the wrong way. They had no way to distinguish if you acted on the offer or even checked out the popup.
It had nothing to do with the my.avast.com account.

Could also be that you are reading something into my reply to RejZoR that isn't there - I'm pre-empting the potential wailing should these ever be targeted as the only way to target it or confirm it would be through the my.avast.com account
Title: Re: Stop offering avast! Mobile Security
Post by: RejZoR on December 31, 2014, 01:52:34 PM
And got another one today again...
Title: Re: Stop offering avast! Mobile Security
Post by: bob3160 on December 31, 2014, 02:58:31 PM
And got another one today again...
I haven't received any more and have now inquired if the stop may only have been placed for the US market.
You'll know if or or as soon as I get a reply. :)
Title: Re: Stop offering avast! Mobile Security
Post by: stibi on January 01, 2015, 12:58:09 PM
This strange Mobile Security Popup comes every day - and I don't have or use any Smartphone.
Title: Re: Stop offering avast! Mobile Security
Post by: DavidR on January 01, 2015, 02:16:43 PM
I haven't received any further ones on either system since my Reply #21 (fingers crossed).
Title: Re: Stop offering avast! Mobile Security
Post by: bob3160 on January 01, 2015, 05:34:17 PM
I haven't received any further ones on either system since my Reply #21 (fingers crossed).
A second request was sent. Hopefully that took care of the rest of the world.
Happy New Year 2015. :)
Title: Re: Stop offering avast! Mobile Security
Post by: lucD on January 01, 2015, 06:16:59 PM
I have to say that since updating to 2015 I've had very few toaster ads (one a week, if that). I'm using free with all the unnecessary modules not installed.
Title: Re: Stop offering avast! Mobile Security
Post by: REDACTED on January 04, 2015, 10:26:53 PM
I too am still getting a popup for mobile security every single day. Something definitely happened in the last couple weeks/month to cause and increase of these popups.

I don't mind having a free version and getting the occasional popup about a new product, but once is enough! I've already said no!

I am currently running program version 2015.10.0.2208
Title: Re: Stop offering avast! Mobile Security
Post by: DavidR on January 04, 2015, 11:05:18 PM
I too am still getting a popup for mobile security every single day. Something definitely happened in the last couple weeks/month to cause and increase of these popups.

I don't mind having a free version and getting the occasional popup about a new product, but once is enough! I've already said no!

I am currently running program version 2015.10.0.2208

As has been mentioned the fix should be in - do you keep your computer on 24/7 ?
If so reboot as it may require a reboot to effect the changes.

I don't know where you said No ?
In that pop-up there isn't a No option button other than the FREE Download button that takes you out the download. If you declined that download from the google play site, avast has no way to tell that you have done that. Hell it can't even tell if you already have it installed or even if you have an android phone.
Title: Re: Stop offering avast! Mobile Security
Post by: REDACTED on January 05, 2015, 01:14:20 AM
I too am still getting a popup for mobile security every single day. Something definitely happened in the last couple weeks/month to cause and increase of these popups.

I don't mind having a free version and getting the occasional popup about a new product, but once is enough! I've already said no!

I am currently running program version 2015.10.0.2208

As has been mentioned the fix should be in - do you keep your computer on 24/7 ?
If so reboot as it may require a reboot to effect the changes.

I don't know where you said No ?
In that pop-up there isn't a No option button other than the FREE Download button that takes you out the download. If you declined that download from the google play site, avast has no way to tell that you have done that. Hell it can't even tell if you already have it installed or even if you have an android phone.

I shutdown every night. It's happening on 2 different PCs both linked to the same avast account.

By "No" I meant clicking the X in the top right corner to close it.
Title: Re: Stop offering avast! Mobile Security
Post by: DavidR on January 05, 2015, 01:24:14 AM
Just Xing out of the of the popup doesn't actually do anything other than close the popup - there is no implied No when you do that.

It is just strange that you are still getting it and others in this topic aren't seeing it now.

I wonder if an avast Repair might help - Try a repair of avast:
XP - Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and select Repair, click next and follow.

Vista, win7 or later - Control Panel, Programs & Features, uninstall a program, select 'avast! Anti-Virus,' click the Uninstall/Change and select Repair, click next and follow.

You may need to reboot after the repair.
Title: Re: Stop offering avast! Mobile Security
Post by: Vladimyr on January 10, 2015, 09:41:51 AM
Disappointingly, this popup has appeared on each of the last 2 days.
Yesterday after restart.
Today after resuming from hibernation.
And "Show last popup message" doesn't invoke it so I can't capture it on screen!  >:(
Title: Re: Stop offering avast! Mobile Security
Post by: REDACTED on January 10, 2015, 07:30:42 PM
After doing a repair on my installation, the frequency of the popups seems to have reduced significantly. Not every day now when I turn the PC on. Doing a repair on my 2nd PC to see if that also improves.