Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on December 31, 2014, 02:23:23 PM

Title: Ask for money back NO response
Post by: REDACTED on December 31, 2014, 02:23:23 PM

I bought a GrimeFighter license and it did not work (license was there but still wouldn't activate for some reason).

So I opened a ticket 3.5 weeks ago to ask for my money back (and to cancel the faulty license) and STILL I HAVE HAD NO RESPONSE OR MONEY BACK.

This company is rubbish, their service is absolutely awful.

Don't buy anything from these jokers again.

Ticket number HYY-984-68587

Title: Re: Ask for money back NO response
Post by: REDACTED on January 01, 2015, 05:20:17 PM

If you do not get a response then call your credit card company and demand a charge back. You will get your money credited back to your card and the charge card company will deal with it.

Title: Re: Ask for money back NO response
Post by: schmidthouse on January 01, 2015, 06:09:31 PM

Now that the New Year in underway, and Holidays come to an end, we hope to see more response from Avast in this Sub Forum.
There are many user posts/issues/concerns going unanswered.