Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on January 07, 2015, 04:34:35 PM

Title: Grimefighter black screen
Post by: REDACTED on January 07, 2015, 04:34:35 PM

I contacted support due to a black screen after initiating grimiefighter after reboot.  The support person mentioned it was a known issue with the app.  I do not have anything spectacular going with my system its roughly 3 years old and running windows 7 with an amd processor.  I mentioned what would be done in regards to a refund or something since it doesn't work.  He mentioned that they would escalate it and it has been 3 weeks + now..and i haven't heard from anyone.

Title: Re: Grimefighter black screen
Post by: Eddy on January 07, 2015, 04:35:47 PM

How did you contact support ?