Avast WEBforum

Business Products => Archive (Legacy) => Avast Business => Avast Endpoint Protection => Topic started by: REDACTED on January 09, 2015, 10:14:30 AM

Title: Avast netclient problem
Post by: REDACTED on January 09, 2015, 10:14:30 AM
We are using end point protection plus version 8.0.1603 attached to SOA with 65 licences.  We connect to pcs in our head office as well as a number of remote locations.

Most of the remote pcs are left permanently switched on, but periodically the odd one will appear in the SOA console as disconnected.  I know that rebooting will enable reconnection, but a few days ago I found that by restarting the Avast netclient service on the remote pc without the need for a reboot also reconnects the PC.

My question is, is there a known reason why this is happening, and if so what can I do to stop it recurring?
Otherwise, is there a way of scheduling a restart of the netclient service periodically (once a day say) rather than having to complete this manually.