Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on January 11, 2015, 03:29:05 PM

Title: How do I delete my primary email address?
Post by: REDACTED on January 11, 2015, 03:29:05 PM

I need to delete my primary email address as I have moved and the address is now invalid. I tried under Manage Emails, but that is so misleading. The only thing I can do is add an address. Done. Now, how do I delete the primary address?

Title: Re: How do mI delete my primary email address?
Post by: DavidR on January 11, 2015, 03:50:40 PM

Under manage emails in the my.avast.com account - once you add an email address you should then be able to make that new email address the default. Having made it the default you should be able to delete the other email.

Is that what you have tried ?

I have done this in the past and it worked for me - it is some time ago that I did it. I can't recall if you get an email confirmation/activation for the addition of the new email or possibly the deletion of the old one (which could be a problem). But I can't recall having to go through those steps.

Title: Re: How do I delete my primary email address?
Post by: Pondus on January 11, 2015, 03:54:49 PM

Quote

I need to delete my primary email address as I have moved and the address is now invalid.   

This is why i never use ISP mail, if you change ISP your mail account is gone
Use  outlook.com  /  gmail.com  /  yahoo.com  /  fastmail.com

Title: Re: How do I delete my primary email address?
Post by: REDACTED on January 11, 2015, 03:58:45 PM

DavidR, this worked. I missed that the first time. Thank you very much!

Title: Re: How do I delete my primary email address?
Post by: DavidR on January 11, 2015, 05:20:11 PM

Quote from: jstj on January 11, 2015, 03:58:45 PM

DavidR, this worked. I missed that the first time. Thank you very much!

You're welcome.

Title: Re: How do I delete my primary email address?
Post by: REDACTED on March 20, 2015, 03:26:09 PM

I cannot even get it to add my new email address ... argh!  Gives in and hopes Avast never has to contact me!!

Title: Re: How do I delete my primary email address?
Post by: lakrsrool on March 20, 2015, 06:17:55 PM

Quote from: Pondus on January 11, 2015, 03:54:49 PM

Quote

I need to delete my primary email address as I have moved and the address is now invalid.   

This is why i never use ISP mail, if you change ISP your mail account is gone
Use  outlook.com  /  gmail.com  /  yahoo.com  /  fastmail.com

or VFEmail (https://www.vfemail.net/)  ;)