Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on January 16, 2015, 08:13:01 PM

Title: Waiting for refund!
Post by: REDACTED on January 16, 2015, 08:13:01 PM

I am very disappointed how you treat you clients :(
To get refund can not  take a month!
I am only waiting for 19,99 euro!
My ticket #SLJ-479-39721

Title: Re: Waiting for refund!
Post by: Eddy on January 16, 2015, 08:14:30 PM

Yes it can ;)

Did you create multiple tickets or changed the one you mentioned here?

Title: Re: Waiting for refund!
Post by: REDACTED on January 16, 2015, 08:17:40 PM

Only one ticket ;)

Title: Re: Waiting for refund!
Post by: Eddy on January 16, 2015, 08:35:00 PM

https://forum.avast.com/index.php?action=profile;u=132749

Contact him and give him the link to this thread.
I hope it will speed up things for you.
I am not working for avast, so this is the best I can do for you now.

Title: Re: Waiting for refund!
Post by: REDACTED on January 16, 2015, 09:02:46 PM

You don't work for Avast ::)
Lucky you.....
The whole situation is like a bad joke >:(

Title: Re: Waiting for refund!
Post by: Eddy on January 16, 2015, 11:00:12 PM

Nope, I and the majority of the people here who are trying to help others, are not working for avast.
We are just like you people who are using avast.

I know what you mean.
I (and many other volunteers here) see a increase of people who don't get their refund within a reasonable time.
Unfortunately there is nothing I (and the other volunteers) can do about it.