Avast WEBforum
Consumer Products => Avast Cleanup => Topic started by: REDACTED on January 17, 2015, 07:01:17 AM
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I just purchased Grime Fighter and received this message
"HQ abort this mission, there is either no windows on this computer or your hard drives are encrypted."
I assure you that I have windows 7Home Premium SP1 on this PC, and as far as I know, I do not have encrypted hard drives.
Do I have to give up and request a refund or wait a month. I saw you say a new version is coming out?
Tell me what I should do.
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Do you have a multiboot system?
What is the drive letter Windows is installed on?
Is your system using SSD(s)?
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I don't know what a multi boot system is.
Windows is on C drive
What is SSDs
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Still waiting to hear what to do next or how to request a refund.
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Still waiting for answers on the questions I have asked.
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Ok, what is an SSD, and as far as I know I don't have a multi boot system. What is that?
If you can further describe these things or tell me where to look for the details in my laptop I can definitively tell you.
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SSD- Solid State Drive
Pretty sure if he doesn't know what SSD or multi boot is that he doesn't have either.