Avast WEBforum

Consumer Products => Avast Mobile Apps => Avast Backup for Android => Topic started by: REDACTED on January 18, 2015, 08:06:21 PM

Title: General backup error
Post by: REDACTED on January 18, 2015, 08:06:21 PM

Hello!

I have a problem with backup - each time I do it a message appears: "A general backup error occured (reason unknown)". Interesting thing is that during the process my contacts, messages and calls were backed-up, but not photos. Can anyone help?

Thank you!

Regards,
Nina

Title: Re: General backup error
Post by: REDACTED on February 17, 2015, 02:51:10 PM

Should be ok.

Title: Re: General backup error
Post by: REDACTED on February 24, 2015, 01:58:55 PM

Hi All at Avast,
I also have the same backup error, I have un-installed and re-installed the app , but no success.
Thanks
MikeBone