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Consumer Products => Avast Mobile Apps => Avast Backup for Android => Topic started by: wendy_pw-avast on January 19, 2015, 10:09:36 PM

Title: Help for first time user please
Post by: wendy_pw-avast on January 19, 2015, 10:09:36 PM
Hi

I've just backed up data from my 'phone.  Apparently it's not on Google drive but on the Avast page.

I've clicked everywhere and I can't find anything.  I'm probably looking in the wrong place (My Avast).

Any help please?
Title: Re: Help for first time user please
Post by: Asyn on January 20, 2015, 05:25:56 AM
-> https://www.avast.com/faq.php?article=AVKB125
Title: Re: Help for first time user please
Post by: Eddy on January 20, 2015, 11:56:29 AM
http://files.avast.com/files/documentation/backup_full_user_guide_en.pdf
Title: Re: Help for first time user please
Post by: Asyn on January 21, 2015, 04:49:26 AM
http://files.avast.com/files/documentation/backup_full_user_guide_en.pdf
Hi Eddy, this manual is for Avast Backup for Windows.
Title: Re: Help for first time user please
Post by: Eddy on January 21, 2015, 07:37:23 AM
 :-[ Ah well, I had the backup part right ;D
Title: Re: Help for first time user please
Post by: Ronny236 on March 03, 2015, 03:39:33 PM
wendy_pw-avast make sure your Google Drive is enabled on your Avast account. I have heard that this has been giving people issues with Avast Backup. Go to your Avast account, Click on the settings icon (the gear), Click on Google Drive Settings, Clink on enable.