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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on January 22, 2015, 03:30:41 PM

Title: 2015.10.0.2208 takes all CPU
Post by: REDACTED on January 22, 2015, 03:30:41 PM

On my Dell vostro 3500 with Win7 Servicepack 1, 32bit, 4 gig memory,  I keep having the problem that Avast takes 100% CPU. How to fix, do I need to uninstall, change which .ini file? Thanks!
I know in older versions there has been this issue, but would like recent update on the fix

Title: Re: 2015.10.0.2208 takes all CPU
Post by: CraigB on January 22, 2015, 03:33:28 PM

Try removing the NG component via " uninstall - change " and see if it makes a difference.

Title: Re: 2015.10.0.2208 takes all CPU
Post by: REDACTED on January 22, 2015, 03:37:28 PM

Thanks CraigB: What is the 'NG' component or what does it do??

Title: Re: 2015.10.0.2208 takes all CPU
Post by: Eddy on January 22, 2015, 03:40:09 PM

https://www.avast.com/faq.php?article=AVKB89

Title: Re: 2015.10.0.2208 takes all CPU
Post by: REDACTED on January 22, 2015, 03:45:55 PM

Eddy: Thanks, I now know what NG is...
However, will disabling it fix the CPU hogging??

Title: Re: 2015.10.0.2208 takes all CPU
Post by: Eddy on January 22, 2015, 03:47:40 PM

There is only one way to find out.
Disable/remove it.

Title: Re: 2015.10.0.2208 takes all CPU
Post by: CraigB on January 22, 2015, 03:48:54 PM

Basically it the new virtualisation technology that avast uses, it can provide more protection but if it's causing problems then you can remove it and Avast will be like it was in the previous 2014 version.

Title: Re: 2015.10.0.2208 takes all CPU
Post by: REDACTED on January 22, 2015, 03:54:52 PM

Thanks Craig and Eddy:
The issue for me is: You write:  'but if it's causing problems then you can remove it' - I do not know that this is causing the problem.
Anyway, will do that and see if it happens again.
This morning I just re-booted, and the CPU hogging was gone. Evidently it just happens at certain undefined instances....
Thank you much for your attention!

Title: Re: 2015.10.0.2208 takes all CPU
Post by: CraigB on January 22, 2015, 03:57:02 PM

No problem, keep us informed  :)