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Consumer Products => Avast Cleanup => Topic started by: REDACTED on February 05, 2015, 12:07:22 AM

Title: Did it work?
Post by: REDACTED on February 05, 2015, 12:07:22 AM

Hi
After executing Grimefighter I performed the analysis again and got the same story.
5 applications that I don't need
10 config system
3GB of garbage.

So..... What happened? Did it work?

This is all about trust in AVAST!!! I hope that you realize that our computers are in your hands,connected to the net.
Can you convince me that it worked? and remove from my head the doubt of what was doing the application during 2hs having access to my personal computer/data.

Thanks in advance!!!

Title: Re: Did it work?
Post by: DavidR on February 05, 2015, 12:17:22 AM

Personally I'm not a fan of these type of tools - but first surely the GrimeFighter is doing a scan to find areas that could help your system.

I can't tell if it worked or not, I though that after the analysis you had to have it proceed with the cleanup - did you do that.

See https://www.avast.com/faq.php?article=AVKB120 (https://www.avast.com/faq.php?article=AVKB120) Avast GrimeFighter: Frequently Asked Questions.

Title: Re: Did it work?
Post by: REDACTED on February 07, 2015, 12:28:19 PM

Thanks for your answer.
Yes, I executed the tool in Grimefighter mode and after reading the results, re start Windows. Then, being curious I re ran the scan and Grimefighter performing issues analysys result is the same, as if I never execute Grimefighter.

Title: Re: Did it work?
Post by: REDACTED on February 07, 2015, 01:36:25 PM

My experience is the same

Title: Re: Did it work?
Post by: DavidR on February 07, 2015, 03:20:44 PM

Quote from: Martin7 on February 07, 2015, 12:28:19 PM

Thanks for your answer.
Yes, I executed the tool in Grimefighter mode and after reading the results, re start Windows. Then, being curious I re ran the scan and Grimefighter performing issues analysys result is the same, as if I never execute Grimefighter.

I can only suggest looking in the F.A.Q. link that I gave as I don't have any personal experience with GrimeFighter (GF).

I do know that there is only limited functionality in the free version, but that should still be able to remove that content if you elect to clean it. This could possibly mean that the recurrent items aren't covered by the free GF version.

Have you got the paid version of GF ?

Edit - extract from f.a.q. (so worth looking):

Quote

Can I view details of what Avast GrimeFighter will optimize?

Upon the completion of an Avast GrimeFighter scan, you will be provided with an option to review and modify any of the recommended changes before performing the final system cleanup. This will take you to a list of all the unnecessary and sometimes malicious files which are slowing down your computer, and here you can also easily set which action you want to apply for each item, one by one.

Title: Re: Did it work?
Post by: Davidek on February 12, 2015, 04:18:22 PM

Hi Herman and Martin,

Can you please mention what version of Avast you are running and what OS?  You can find the Avast version by opening the program, going to Settings, and then About Avast then program version.

Thanks,

Davidek

Title: Re: Did it work?
Post by: REDACTED on February 25, 2015, 03:41:25 AM

Thank you Davideck for your answer and sorry for not responding earlier!!!

The Avast version is as follows:
Avast Internet Security
2015.10.0.2208

About OS I don't know how can I tell?
Am I right saying 32-bit? That's what I found at System information

Kind regards!!!

Title: Re: Did it work?
Post by: DavidR on February 25, 2015, 11:50:25 AM

Quote from: Martin7 on February 25, 2015, 03:41:25 AM

Thank you Davideck for your answer and sorry for not responding earlier!!!
<snip>
About OS I don't know how can I tell?
Am I right saying 32-bit? That's what I found at System information

OS + Operating System, which includes this information - Windows 7, SP1, 32bit.
e.g. what version of windows, its SP (Service Pack) number, it includes (as you put) if the OS is 32bit or 64bit.

Title: Re: Did it work?
Post by: Davidek on February 26, 2015, 01:54:22 PM

Hi Martin7,

Thanks for reporting this issue.  It is a bug we are aware of.  A fix won't make it into the release planned for tomorrow but will be included in a update that should go out in the next couple of weeks.

It's basically a flaw in the grime detection logic that needs updating/testing.

Hope this helps,

Davidek

Title: Re: Did it work?
Post by: REDACTED on March 02, 2015, 01:25:25 AM

Will be there a notification once the fix is in place?
Thanks for your clarification

Title: Re: Did it work?
Post by: Eddy on March 02, 2015, 01:42:50 AM

Just install the latest version and see if it is fixed or not:
https://forum.avast.com/index.php?topic=166883.0