Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on February 05, 2015, 03:22:35 AM
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originally posted on the mozilla forums
http://forums.mozillazine.org/viewtopic.php?f=38&t=2911175&p=14009621#p14009621
holy @#$% avast is @#$%ing bleep!......
im just preemptively assuming that the mods wont let the post be up if that 'bleeped' out word is typed...
so i just got avast again -full version- after having gotten rid of the garbage program again for about a year or something , to see if it will be able to scan to find a virus that would be potentially causing my dinput.dll contains an error error which is preventing me from launching most of my programs , and a couple hours after i get it i suddenly get this add on firefox that i never installed or even seen before called unisales or something that's spamming my browser with adds everywhere , at the time i thought it was an infection so i was like ok good i'll let avast do it's boot time scan and everything will be fixed hopefully
so now the next morning i get on and find the dinput.dll error isn't fixed , and my browser is still being attacked by adds , i take a look in avast's browser cleanup and find that unisales in the list of add ons in my browser , of course i realize that was the cause of the add problem so i remove it , then go on firefox , and it's still there , so i remove it from firefox's add on page , then go back into avast and find it there still as well , thinking it was some left over info that avast is seeing i click to remove it again , and then suddenly the only thing in the add on list left is avast's shity idk wtf it does add on for firefox , and then i go into firefox again and sure enough EVERYTHING is gone (thankfully my session remained even though session manager was gone now)......
so is there any way to restore the lost add ons or for firefox to remember what it recently had for me to get them all back? i only remember about half of what i had......
(also if anyone knows how to fix this dinput.dll error too that would be @#$%ing great as of course im always the only person in the world to ever have problems like this and none of the few suggestions i did find for registry/dll scaning/fixing programs have worked......)
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A good start would be following the instructions:
https://forum.avast.com/?topic=53253.0
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A good start would be following the instructions:
https://forum.avast.com/?topic=53253.0
no assistance with cleaning malware is not a good start for recovering what this program messed up with....
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So you installed avast to see if you had/have malware on your system, but you do not want help with it.
Guess what...
We can't help you if you don't listen.
Besides that it was your own decision to remove the add-ons with he BCU.
Don't blame avast for something you have told it to do.
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So you installed avast to see if you had/have malware on your system, but you do not want help with it.
Guess what...
We can't help you if you don't listen.
Besides that it was your own decision to remove the add-ons with he BCU.
Don't blame avast for something you have told it to do.
no you can't help me because you're not listening , i don't have a malware problem , i have an avast problem
i DID NOT tell avast to remove all my browser add ons , it did that by itself , i want remedy now.......
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You are not reading.
I never said you do (or did) have malware on your system.
I said you wanted to check with avast if you do, which you did and said so yourself.
to see if it will be able to scan to find a virus that would be potentially causing my dinput.dll contains an error error which is preventing me from launching most of my programs
and my browser is still being attacked by adds
That is a very strong indication that you do have malware on your system.
The BCU doesn't run automatically, it is the user who initiate the scan.
And if it finds something the user has the choice to remove things or not.
If you want help, follow the instructions and attach the logs to your next post.
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You are not reading.
I never said you do (or did) have malware on your system.
I said you wanted to check with avast if you do, which you did and said so yourself.
to see if it will be able to scan to find a virus that would be potentially causing my dinput.dll contains an error error which is preventing me from launching most of my programs
and my browser is still being attacked by adds
That is a very strong indication that you do have malware on your system.
The BCU doesn't run automatically, it is the user who initiate the scan.
And if it finds something the user has the choice to remove things or not.
If you want help, follow the instructions and attach the logs to your next post.
no you're the one that's not reading , if you were you'd realize the answer to those comments were already stated in the original post
>so now the next morning i get on and find the dinput.dll error isn't fixed
meaning that avast didn't find any viruses that were causing this error = no infection is present
>The BCU doesn't run automatically, it is the user who initiate the scan.
>And if it finds something the user has the choice to remove things or not.
>i take a look in avast's browser cleanup and find that unisales in the list of add ons in my browser , of course i realize that was the cause of the add problem so i remove it , then go on firefox , and it's still there , so i remove it from firefox's add on page , then go back into avast and find it there still as well , thinking it was some left over info that avast is seeing i click to remove it again , and then suddenly the only thing in the add on list left is avast's shity idk wtf it does add on for firefox , and then i go into firefox again and sure enough EVERYTHING is gone (thankfully my session remained even though session manager was gone now)......
>i DID NOT tell avast to remove all my browser add ons , it did that by itself , i want remedy now.......
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i want remedy now......
Re-install the good ones and stay away from the bad ones. I'm sure Avast didn't install Unisales on your computer.
Maybe you need to install Unchecky (http://unchecky.com/) to help you not install that type of Malware again. :)
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so now the next morning i get on and find the dinput.dll error isn't fixed meaning that avast didn't find any viruses that were causing this error = no infection is present
No, it only means the error is still there. It doesn't mean that there is no infection. There is no application in the world that can detect/fix everything.
i DID NOT tell avast to remove all my browser add ons , it did that by itself , i want remedy now.......
No, avast did not do that without your permission.
Again, if you want help...
Provide the logs and we will try to help you.
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i want remedy now......
Re-install the good ones and stay away from the bad ones. I'm sure Avast didn't install Unisales on your computer.
Maybe you need to install Unchecky (http://unchecky.com/) to help you not install that type of Malware again. :)
if i could just do that i wouldn't be complaining here right now , i can't remember the name of every add on i had i just know i had a lot more than what's currently occupying my add on page space....
well i didn't instal that addware either , only appeared out of nowhere a couple hours after i got avast....
so now the next morning i get on and find the dinput.dll error isn't fixed meaning that avast didn't find any viruses that were causing this error = no infection is present
No, it only means the error is still there. It doesn't mean that there is no infection. There is no application in the world that can detect/fix everything.
i DID NOT tell avast to remove all my browser add ons , it did that by itself , i want remedy now.......
No, avast did not do that without your permission.
Again, if you want help...
Provide the logs and we will try to help you.
fair enough , do you know exactly what the root of the problem is though and how to fix it? cause i already tried everything avast was my last resort in that route....
i missed you asking for logs in the last reply , i tried searching but didn't come up with anything just tell me real quick how do i get my logs?....
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i missed you asking for logs in the last reply , i tried searching but didn't come up with anything just tell me real quick how do i get my logs?....
See Reply #1.
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i missed you asking for logs in the last reply , i tried searching but didn't come up with anything just tell me real quick how do i get my logs?....
See Reply #1.
wait so are there no logs for avast? i already know how to get logs for other stuff like malware bytes , and what logs do you want then?......
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i missed you asking for logs in the last reply , i tried searching but didn't come up with anything just tell me real quick how do i get my logs?....
See Reply #1.
wait so are there no logs for avast? i already know how to get logs for other stuff like malware bytes , and what logs do you want then?......
Is this what you're looking for:
C:\ProgramData\AVAST Software\Avast\log
(ProgramData is a hidden file so you need to make hidden files available in your folder options)
(http://www.screencast-o-matic.com/screenshots/u/Lh/1423439121889-36190.png)
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i missed you asking for logs in the last reply , i tried searching but didn't come up with anything just tell me real quick how do i get my logs?....
See Reply #1.
wait so are there no logs for avast? i already know how to get logs for other stuff like malware bytes , and what logs do you want then?......
Is this what you're looking for:
C:\ProgramData\AVAST Software\Avast\log
(ProgramData is a hidden file so you need to make hidden files available in your folder options)
(http://www.screencast-o-matic.com/screenshots/u/Lh/1423439121889-36190.png)
ok so i only see 1 log file and it's a dll which this this says it wont accept that file type for attaching to this post.....
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The avast log files are plain text files.
Locations (with a default installation):
https://forum.avast.com/index.php?topic=97815.msg780009#msg780009
But what we need are the log files from Farbar and mbam as described in the link I gave you in reply #1
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The avast log files are plain text files.
Locations (with a default installation):
https://forum.avast.com/index.php?topic=97815.msg780009#msg780009
But what we need are the log files from Farbar and mbam as described in the link I gave you in reply #1
the hell is it gonna let me post now or what?....
ok there , now let's try again....
sry for taking so long , was busy and had other problems and such.....
ok so this should be everything now....
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.......omfg so many god danm problems , why can't i just upload the text files WHY? fine you wanna impose a limit then spam post incoming......
...........ok holy shit nevermind , malware bytes's log files aren't text files so they can't be uploaded , and even though avast is 'turned off' it wont let me upload it's log files either , if i could just get rid of the program then there wouldn't be any of these problems....
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if i could just do that i wouldn't be complaining here right now , i can't remember the name of every add on i had i just know i had a lot more than what's currently occupying my add on page space....
if you dont remeber the name you probably wont miss it
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if i could just do that i wouldn't be complaining here right now , i can't remember the name of every add on i had i just know i had a lot more than what's currently occupying my add on page space....
if you dont remeber the name you probably wont miss it
im missing them right now , your speculation is invalid....
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A lot of things in the log files that need to be fixed.
Your system a mess.
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A lot of things in the log files that need to be fixed.
Your system a mess.
gee i didn't notice.......
well nothing's fixing them!.....
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Yes something will fix them.
Just wait for one of the removal experts come in and guide you.
In the mean time do not change anything on your system.
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Yes something will fix them.
Just wait for one of the removal experts come in and guide you.
In the mean time do not change anything on your system.
(im assuming if i don't quote for the reply there wont be any notification sent , not like i was ever getting any notifications for any posting on tech help sites)
k , but what do you mean by don't change anything on the system?....
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Sorry no help coming from me if you are using cracked licenses
C:\Users\Okami\Downloads\Avast Internet Security 2015 v. 10.0.2208 Incl License till 2016 -=TEAM OS=-{HKRG}
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And he's not only avast illegally, also many other applications.
iamll3,
avast didn't caused the problems.
You did it all by yourself.
Stop using applications illegally, there is no need for it.
For (about?) every paid software there is a freeware alternative that is working just as good.
My suggestion:
Restore your system to factory default/perform a clean installation of (a legal version) of windows.
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Sorry no help coming from me if you are using cracked licenses
C:\Users\Okami\Downloads\Avast Internet Security 2015 v. 10.0.2208 Incl License till 2016 -=TEAM OS=-{HKRG}
that's fine , only people who have money should be helped anyways....
And he's not only avast illegally, also many other applications.
iamll3,
avast didn't caused the problems.
You did it all by yourself.
Stop using applications illegally, there is no need for it.
For (about?) every paid software there is a freeware alternative that is working just as good.
My suggestion:
Restore your system to factory default/perform a clean installation of (a legal version) of windows.
i never said avast caused all my problems , i said it caused a specific problem which nobody had a solution for anyways....
well in this case there was a need for it , cause like i said i already tried all those other freeware programs and none of them fixed anything so i tried avast as a last resort which ended up only causing me more problems.....
i don't have enough data storage to back up everything to do a clean instal with , and doing so takes like 3 full days to get everything functional again.......
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I generally help any one, material wealth is of no import however, when you pirate a programme where there is an entirely adequate free version then I stop
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I generally help any one, material wealth is of no import however, when you pirate a programme where there is an entirely adequate free version then I stop
>perfectly adequate free version
>the version that has inexplicably locked me out of my computer many times in the past and eradicated many of my programs and files while not fixing any problems
yeah no.....
what's more , the full version of this program still didn't fix anything , and you're looking at the status of my com through a freeware program , and would then go on to suggest fixes that would not include using this program in any way , making it completely useless and the very notion of paying to use this program a scam , i prefer to have tried a program to see if it works before paying for it than to have spent money i don't have on it only to have it cause more problems and leave me wanting my money back.......
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Have you considered that a cracked programme may be just that with additional unwanted bonuses
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Have you considered that a cracked programme may be just that with additional unwanted bonuses
idk what you mean here....
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By that I mean zero Access, ransomeware, zeusbot et al
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By that I mean zero Access, ransomeware, zeusbot et al
i understood that even less....
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By that I mean zero Access, ransomeware, zeusbot et al
i understood that even less....
Any time you install cracked program, key generators, etc you are also most likely installing an infection
or malicious software on your computer.
Also, installing more than one resident AV on your computer is begging for problems as you found out.
Come clean, start fresh, stay legal and then you can expect some help if you need it. (You probably will not have any problems any more once your clean and legal.)
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By that I mean zero Access, ransomeware, zeusbot et al
i understood that even less....
Any time you install cracked program, key generators, etc you are also most likely installing an infection
or malicious software on your computer.
Also, installing more than one resident AV on your computer is begging for problems as you found out.
Come clean, start fresh, stay legal and then you can expect some help if you need it. (You probably will not have any problems any more once your clean and legal.)
have any proof of that claim?....
i don't have more than 1 av running.....
i've fully lost computers in the past both while i was 'clean and legal' and not , as such labels bare no relevance to the matters at hand , it's just hogwash.....
and funnily enough you should say that , as the last time i got any real help for computer problems that actually worked was when i had asked some streamers i didn't know on a streaming site who were good at hacking and such for fixing problems that had happened to me that have never happened ever to anyone in the existence of computers as far as we were all concerned , the one guy had everything fixed overnight using coombfix.....
yet here i am for a week now on this program's site trying to get help with fixing how this program screwed me over, and all im getting for responses are the joys of bowing down to your corporate overlords......
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have any proof of that claim?....
Only several 100 millions of websites that proof it.
don't have more than 1 av running.....
Yes you have.
AV: avast! Antivirus (Enabled - Out of date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
AS: Windows Defender (Enabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: avast! Antivirus (Enabled - Out of date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Antivirus (Enabled) {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
bowing down to your corporate overlords......
You are wrong. We don't work for avast.
yet here i am for a week now on this program's site trying to get help with fixing how this program screwed me over
Wrong, you screwed yourself by using illegal software.
Since you are reluctant to listen and refuse to use only legal software, helping you only would mean a waste of time.
We fix it and within a week you are in trouble again and the whole thing will start over again.
A clean installation of Windows and the legal software you want to use is not taking 3 days.
Two hours at the most, including a large coffee break.
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It would appear that you @iamll3 are a novice, perhaps you should run a scan with Malwarebytes or something... www.malwarebytes.org and you never specified if you ran a full scan or quick scan, nor the settings with which you scanned. Be more specific please and sometimes things are missed by avast, it is rare, but is usually newer adware. Never use just one tool. Always be sure. Run a Full scan with avast and PUP's checked first. I set the heuristics to High the first time.
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It would appear that you @iamll3 are a novice, perhaps you should run a scan with Malwarebytes or something... www.malwarebytes.org (http://www.malwarebytes.org) and you never specified if you ran a full scan or quick scan, nor the settings with which you scanned. Be more specific please and sometimes things are missed by avast, it is rare, but is usually newer adware. Never use just one tool. Always be sure. Run a Full scan with avast and PUP's checked first. I set the heuristics to High the first time.
Maybe you need to re-read this thread. Help for those that use Illegal Software isn't offered in this forum.
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have any proof of that claim?....
Only several 100 millions of websites that proof it.
don't have more than 1 av running.....
Yes you have.
AV: avast! Antivirus (Enabled - Out of date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
AS: Windows Defender (Enabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: avast! Antivirus (Enabled - Out of date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Antivirus (Enabled) {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
bowing down to your corporate overlords......
You are wrong. We don't work for avast.
yet here i am for a week now on this program's site trying to get help with fixing how this program screwed me over
Wrong, you screwed yourself by using illegal software.
Since you are reluctant to listen and refuse to use only legal software, helping you only would mean a waste of time.
We fix it and within a week you are in trouble again and the whole thing will start over again.
A clean installation of Windows and the legal software you want to use is not taking 3 days.
Two hours at the most, including a large coffee break.
all i need is 1 example....
windows defender? that's not even an av program.....
i only have 1 installed and running copy of avast , idk what all those repeats you're seeing are....
i never said you worked for avast....
how so?....
where have i been reluctant to listen? and where have i ever said i refuse to use legal software? the only waste of time i see here are all these baseless claims.....
first there's data location then backup - 7+hours
then there's formatting - 1+ hour
then there's the os instal - 2+ hours
then there's os updates - 6+ hours
then there's data transfer - 6+hours
then there's os fixes cause windows is crap - 4+ hours
then there's program installation - 6+ hours
3 days is a minimum unless one does all that without getting any sleep , im not a robot however.....
It would appear that you @iamll3 are a novice, perhaps you should run a scan with Malwarebytes or something... www.malwarebytes.org and you never specified if you ran a full scan or quick scan, nor the settings with which you scanned. Be more specific please and sometimes things are missed by avast, it is rare, but is usually newer adware. Never use just one tool. Always be sure. Run a Full scan with avast and PUP's checked first. I set the heuristics to High the first time.
i have had the full version of malwarebytes for almost a year now , i did encounter some problems with it about half a year ago where the right click option to scan something with it isn't there (a problem i still have) and it got stuck 18 minutes into a scan every time i tried to scan for rootkits , among some other performance issues , the forum there was also unable to help with anything , a couple weeks ago malware did some kind of startup blocking scan though , and after that i tried a regular scan with rootkit scanning enabled and it completed the scan so that was nice , didn't fix any of these problems though.....
of course im running full scans here....
the settings are to scan EVERYTHING , im trying to find out the causes of these problems , no perimeters of scanning with anything are yielding useful results though , though malwarebytes is good at getting rid of those pups.......
heuristics? don't know what that is.....
It would appear that you @iamll3 are a novice, perhaps you should run a scan with Malwarebytes or something... www.malwarebytes.org (http://www.malwarebytes.org) and you never specified if you ran a full scan or quick scan, nor the settings with which you scanned. Be more specific please and sometimes things are missed by avast, it is rare, but is usually newer adware. Never use just one tool. Always be sure. Run a Full scan with avast and PUP's checked first. I set the heuristics to High the first time.
Maybe you need to re-read this thread. Help for those that use Illegal Software isn't offered in this forum.
cute , not only not helping with any of the problems caused by this program , but also actively trying to discourage others from providing their own help , nowhere in this thread is such a thing even stated.....
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There is no need to quote our post.
We know what we posted and we can read back if/when needed.
first there's data location then backup - 7+hours
Not needed, you already should have a backup
then there's formatting - 1+ hour
5 minutes tops
then there's the os instal - 2+ hours
Not even one hour on a 486 PII
then there's os updates - 6+ hours
Use a cd/dvd with everything slipstreamed.
then there's data transfer - 6+hours
Only if you have several TB of data
then there's os fixes cause windows is crap - 4+ hours
You are counting things double. That is already done withe the os updates.
then there's program installation - 6+ hours
So you have several 100's of applications installed? Get real.
3 days is a minimum unless one does all that without getting any sleep , im not a robot however.....
There is the unattended install option. Sleep and let the system handle everything.
Last but not least.
You can whine all you want, but we will not help you.
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ok , but then how do you know who im saying what to without any reply indication?.....
i do have a backup , of most of my stuff , not all of it though , and not very recent either......
we're talking about formatting a terabyte hard drive , not a 2 gig sd card , you're lucky if it will format in under 2 hours.....
for windows 98 maybe , im running windows 7 , the disc takes about half an hour just to prepare the files for installation.....
slipstreamed? what's that?....
ok what kind of monster computer are you running where you can transfer a terabyte of data in an hour i'd like one please.....
lol no the os updates don't fix shit except for getting drivers so the computer can actually register any of the hardware you have plugged in to it , im talking about layout fixes useful codec installs and actually being able to use more than 2.1 speakers on this os.....
no , i just have programs that take more than 5 seconds to instal , you get real or give me your apparently really good com.....
you do realize that since these steps need to be preformed manually and you need to be present to authorize the different aspects of them just going to sleep and letting the computer do everything isn't an option?....
also sleeping is a luxury i haven't been able to experiences for a couple months now , but that's another issue entirely....
yes i know you already said you weren't going to help anyone who doesn't have any money , also i'll be getting rid of this program now thanks for only causing me more troubles once again avast........
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i do have a backup , of most of my stuff , not all of it though , and not very recent either......
That is your own fault. Nothing we can do about it.
we're talking about formatting a terabyte hard drive , not a 2 gig sd card , you're lucky if it will format in under 2 hours.....
Bull. 5 minutes tops.
ok what kind of monster computer are you running where you can transfer a terabyte of data in an hour i'd like one please.....
A over 10 year old "monster".
lol no the os updates don't fix shit except for getting drivers
Again bull. Updates are also including security updates/fixes.
you do realize that since these steps need to be preformed manually and you need to be present to authorize the different aspects of them just going to sleep and letting the computer do everything isn't an option?....
No, you don't have to be present. That is what a unattended installation is for.
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oh right don't need to quote , almost did it again....
again , my own fault for not having any money....
have you formatted a 1tb hdd before? that's how long it takes , i've done it several times , and doing a quick search yields similar times for others asking the same question.....
yeah i think that's about how old my com is at this point too lol....
oh yeah , security , so secure it couldn't prevent serious functional breakdown of the os.....
yeah k great after i spend an hour at the com to get it to initiate the instal of the os , i can go sleep for an hour or 2 till it's done , then there's everything else that needs to be done.....
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What is wrong with using the free avast ?
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again , my own fault for not having any money....
we help users with no money here evry day .... but they use free and not cracked software
Anyway this topic is going nowhere ......
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What is wrong with using the free avast ?
again , my own fault for not having any money....
we help users with no money here evry day .... but they use free and not cracked software
Anyway this topic is going nowhere ......
">the version that has inexplicably locked me out of my computer many times in the past and eradicated many of my programs and files while not fixing any problems
yeah no.....
what's more , the full version of this program still didn't fix anything , and you're looking at the status of my com through a freeware program , and would then go on to suggest fixes that would not include using this program in any way , making it completely useless and the very notion of paying to use this program a scam , i prefer to have tried a program to see if it works before paying for it than to have spent money i don't have on it only to have it cause more problems and leave me wanting my money back......."
and the topic is going nowhere because people keep posting saying it's going nowhere instead of posting with any kind of help......
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Simple and final reply.
No Help for anyone using cracked and/or illegal software.
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that's fine , since i no longer have any avast data left.....