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Business Products => Avast Business => Cloud Management Console & Clients => Topic started by: Vladimyr on February 05, 2015, 01:40:14 PM

Title: Moving a device to another account
Post by: Vladimyr on February 05, 2015, 01:40:14 PM

I have been trying the product on a business PCs using my personal Avast Account credentials.
Is there a way of now moving devices from this account to a new "business" account without creating & running a new installer?

Title: Re: Moving a device to another account
Post by: Vladimyr on February 08, 2015, 06:53:40 AM

Presuming that silence means there is no way, I've done it now by removing the device from the first account (which uninstalled the product) and installing again using installer created from the second account.

Title: Re: Moving a device to another account
Post by: REDACTED on February 09, 2015, 12:36:21 AM

Hi Vladimyr,

Sorry for the delay in response , but you are correct. The installer for the cloud product is specific to the account so that the client reports to the portal correctly. Thus the only way to move a device is uninstall/reinstall with the correct package downloaded from the business.avast.com account.

Thanks!

Jeff

Title: Re: Moving a device to another account
Post by: Vladimyr on February 09, 2015, 01:57:15 PM

Thanks