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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: REDACTED on February 10, 2015, 08:19:28 AM

Title: Hey Secureline VPN, mind answering a few questions?
Post by: REDACTED on February 10, 2015, 08:19:28 AM
1. Do you keep ANY logs which would allow you to match an IP-address and a time stamp to a user of your service? If so, exactly what information do you hold and for how long?

2. Under what jurisdictions does your company operate and under what exact circumstances will you share the information you hold with a 3rd party?

3. What tools are used to monitor and mitigate abuse of your service?

4. In the event you receive a DMCA takedown notice or European equivalent, how are these handled?

5. What steps are taken when a valid court order requires your company to identify an active user of your service?

6. Is BitTorrent and other file-sharing traffic allowed on all servers? If not, why?

7. Which payment systems do you use and how are these linked to individual user accounts?

8. What is the most secure VPN connection and encryption algorithm you would recommend to your users?
Title: Re: Hey Secureline VPN, mind answering a few questions?
Post by: REDACTED on February 13, 2015, 07:59:41 AM
Pretty sad to see that You guys can't answer a few questions, would be nice to know how you all would respond.
Title: Re: Hey Secureline VPN, mind answering a few questions?
Post by: irongod on February 13, 2015, 01:39:10 PM
I guess you to contact directly AVAST Technical Support (with a dedicated ticket)... here is mostly about users and your questions are pretty specific on the AVAST way to handle the data related with Secureline!  ;)

I got some technical data about Secureline more than a year ago ... if you are interested and might already answer to some of your issues:

https://forum.avast.com/index.php?topic=142935.msg1036508#msg1036508
Title: Re: Hey Secureline VPN, mind answering a few questions?
Post by: schmidthouse on February 13, 2015, 05:11:16 PM
@ irongod

Thanks for sharing the Avast response again. ;)