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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Beta - Avast => Topic started by: freeforever03 on February 10, 2015, 05:42:04 PM

Title: File Exclusion List Ignored
Post by: freeforever03 on February 10, 2015, 05:42:04 PM

I just installed Avast Free 2015.10.0.2209 Beta and have run into a problem. I have added items to the file exclusion list and Avast continues to check them and flag them as viruses. Is their something I can do to solve this issue? The previous stable version worked fine. Thanks.

Title: Re: File Exclusion List Ignored
Post by: Pondus on February 10, 2015, 05:45:51 PM

Quote

I have added items to the file exclusion list ......

did you try a reboot after adding to list?

any change?

Title: Re: File Exclusion List Ignored
Post by: DavidR on February 10, 2015, 06:10:57 PM

Quote from: freeforever03 on February 10, 2015, 05:42:04 PM

I just installed Avast Free 2015.10.0.2209 Beta and have run into a problem. I have added items to the file exclusion list and Avast continues to check them and flag them as viruses. Is their something I can do to solve this issue? The previous stable version worked fine. Thanks.

Exactly where did you add these exclusions ?

Can you post the full text of what you entered in the exclusions ?

Have you submitted these files to the avast virus labs if you feel they are a false positive ?

Title: Re: File Exclusion List Ignored
Post by: freeforever03 on February 10, 2015, 09:02:03 PM

Thank you for the suggestions. It turns out that after rebooting the computer, the exclusion list is now recognized. Thanks again.

Title: Re: File Exclusion List Ignored
Post by: hradsky on February 23, 2015, 10:39:39 AM

Hi, I am trying to verify whether this issue still persists in the latest version of Avast but I've been unable to reproduce it.
It would be of great help if I knew which edition of Avast you're using (Free/Pro/...) and which version of Windows.
Thanks a lot.