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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Beta - Avast => Topic started by: Rednose on February 23, 2015, 03:33:48 PM

Title: Back in Trial mode ( again )
Post by: Rednose on February 23, 2015, 03:33:48 PM: And as in Beta2 I am with RC1 back in trailmode again.

My previous Beta2 post : https://forum.avast.com/index.php?topic=166172.msg1184328#msg1184328

If you compare this screenshot with my previous Beta2 post, you will notice it is counting down the days in Trial mode EVEN when I am using my paid subscription !

Greetz, Red.
Title: Re: Back in Trial mode ( again )
Post by: DavidR on February 23, 2015, 04:53:39 PM: Not happening in the avast free version of avast! 2015 R2 RC1.

I just wonder if this happens if you do a clean install of the Beta/RC builds for a paid version. Presumably because it would allow for trial use for those who used the Pro/AIS/Premier version.

Does your Subscription section show the correct details ?
Title: Re: Back in Trial mode ( again )
Post by: Rednose on February 23, 2015, 05:04:36 PM: Thnx David, that is worth a try with the next RC2 :)

Strange thing is that it doesn't put me back on Trial immediately after upgrading the Beta/RC, and rebooting, but only after several reboots/days !

Greetz, Red.
Title: Re: Back in Trial mode ( again )
Post by: schmidthouse on February 23, 2015, 05:23:00 PM: Yes I also can confirm the same behavior (I also posted the same in Beta Topic) and if I understand David's suggestion, I also went to Beta/upgrades all via GUI, not bothering with a 'clean install'.
Title: Re: Back in Trial mode ( again )
Post by: DavidR on February 23, 2015, 05:55:38 PM: Quote from: schmidthouse on February 23, 2015, 05:23:00 PM
Yes I also can confirm the same behavior (I also posted the same in Beta Topic) and if I understand David's suggestion, I also went to Beta/upgrades all via GUI, not bothering with a 'clean install'.

It wasn't so much a suggestion as trying to find a common cause/issue, update from UI or clean install, etc. So far it seems that both of you having been on beta trials were able to update to a beta trial/RC build from the UI.

The first beta build I did an install over the top subsequent beta update from the UI as was the RC1 build and the free version remains in normal registered mode.
Title: Re: Back in Trial mode ( again )
Post by: schmidthouse on February 23, 2015, 06:05:54 PM: Thanks David.
And it's not like it is a major issue to reinsert License File or Activation Code; just annoying. ;)
Like Rednose, I will change procedure with next upgrade (Clean Install)
Title: Re: Back in Trial mode ( again )
Post by: GreenRock on February 23, 2015, 06:09:10 PM: Hi,
we probably found out what caused the problem. Now, we're testing our solution.

Thanks for you reports.
David
Title: Re: Back in Trial mode ( again )
Post by: DavidR on February 23, 2015, 06:13:56 PM: Quote from: GreenRock410 on February 23, 2015, 06:09:10 PM
Hi,
we probably found out what caused the problem. Now, we're testing our solution.

Thanks for you reports.
David

Thank you, if you can get back to the topic if the fix will be in the next RC refresh or through auto updates.
Title: Re: Back in Trial mode ( again )
Post by: GreenRock on February 24, 2015, 11:25:47 AM: Quote from: DavidR on February 23, 2015, 06:13:56 PM
Quote from: GreenRock410 on February 23, 2015, 06:09:10 PM
Hi,
we probably found out what caused the problem. Now, we're testing our solution.

Thanks for you reports.
David

Thank you, if you can get back to the topic if the fix will be in the next RC refresh or through auto updates.

The fix will be in the next RC.

David
Title: Re: Back in Trial mode ( again )
Post by: DavidR on February 24, 2015, 12:13:29 PM: Thank you.
Title: Re: Back in Trial mode ( again )
Post by: irongod on February 24, 2015, 01:55:21 PM: Same behaviour for me AIS 2015 R2 Beta 2 to RC1 brought back to 30-days trial mode. I just did the UI update and I haven't checked with the clean install (that I will perform when the final R2 will be out!).

No big problems in solving it: just put back the license thru the linked Avast account and everything worked again! ;D
Title: Re: Back in Trial mode ( again )
Post by: Rednose on February 24, 2015, 03:23:13 PM: Quote from: GreenRock on February 24, 2015, 11:25:47 AM
The fix will be in the next RC.

David

Thnx :)

Does it matter how to update ?

Greetz, Red.