Avast WEBforum

Other => General Topics => Topic started by: REDACTED on February 27, 2015, 03:27:11 PM

Title: Automatic payment
Post by: REDACTED on February 27, 2015, 03:27:11 PM

How do I stop automatic renewal? Must be buried in the EULA. Cute... Got billed almost twice the amount I first paid!

Second, it seems to have to renewed an old license after I upgraded to Premier? How do cancel the old license?

Title: Re: Automatic payment
Post by: schmidthouse on February 27, 2015, 05:15:03 PM

Hi and Welcome
This may help:

Disabling Automatic Renewal service for Avast orders distributed by Nexway
https://www.avast.com/en-us/faq.php?article=AVKB136#artTitle

 (https://www.avast.com/en-us/faq.php?article=AVKB136#artTitle)
Disabling Automatic Renewal service for Avast orders distributed by Digital River
https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle (https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle)

OR THis: https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle  (https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle)   :)

Title: Re: Automatic payment
Post by: marber on March 07, 2015, 01:39:22 AM

Thanks to a poster named Sorzy, I managed to cancel my auto renewal to Grime Fighter. Click on the order portal, then, don't just type in the order number and password, but copy and paste them from the email.