Avast WEBforum

Other => General Topics => Topic started by: mckaychel on March 04, 2015, 05:15:23 PM

Title: Avast will not give me a refund! It's been over a week!
Post by: mckaychel on March 04, 2015, 05:15:23 PM

delete

Title: Re: Avast will not give me a refund! It's been over a week!
Post by: mckaychel on March 04, 2015, 05:26:37 PM

delete

Title: Re: Avast will not give me a refund! It's been over a week!
Post by: DavidR on March 04, 2015, 05:38:24 PM

I will try to attract some attention to this topic.

Title: Re: Avast will not give me a refund! It's been over a week!
Post by: schmidthouse on March 04, 2015, 05:50:30 PM

Quote from: mckaychel on March 04, 2015, 05:15:23 PM

I purchased a year long license to avast a year ago, but just realized they charged my credit card with their auto-renewal system.

You may also want to look into cancelling the 'auto renewal' if you haven't already done so.

Disabling Automatic Renewal service for Avast orders distributed by Nexway
https://www.avast.com/en-us/faq.php?article=AVKB136#artTitle (https://www.avast.com/en-us/faq.php?article=AVKB136#artTitle)


Disabling Automatic Renewal service for Avast orders distributed by Digital River
https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle (https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle)

Title: Re: Avast will not give me a refund! It's been over a week!
Post by: mckaychel on March 04, 2015, 10:09:16 PM

delete

Title: Re: Avast will not give me a refund! It's been over a week!
Post by: DavidR on March 05, 2015, 04:53:18 PM

I have just had a reply back from a contact at avast and they that this should now in the process or already be resolved.

Can you confirm this.